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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Appleton

May 27, 2026

5  out of  5
rating by Patricia Appleton
"Victoria"
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Leon Walton

May 27, 2026

5  out of  5
rating by Leon Walton
"the service I received was excellent Victoria assisted with dss"
We responded:
"Hi Mr. Walton, we appreciate your business and support of our insurance agency. We appreciate your positive feedback on how great it was to work with Renia. Happy New Year! Best Charles "
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Marcellis Williams

May 26, 2026

5  out of  5
rating by Marcellis Williams
"Victoria helped me pick a policy that best fit my needs and worked with me thru everything..she’s a hard worker that gets it done !"
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Chariss Brown

May 24, 2026

5  out of  5
rating by Chariss Brown
"Aja Was awesome taken care of my question and she solve it. Aja she was a polite person talking on the phone."
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Roshelle Henry

May 23, 2026

5  out of  5
rating by Roshelle Henry
"Diana was very helpful in providing the info I requested. Her assistance was awesome. Diana showed professionalism throughout the process"
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Sharon Hamilton

May 23, 2026

5  out of  5
rating by Sharon Hamilton
"She was really a big help and I really appreciate her help"
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gregory hamilton

May 23, 2026

5  out of  5
rating by gregory hamilton
"Aja was very good she me a lot"
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Jeanette Reed

May 21, 2026

5  out of  5
rating by Jeanette Reed
"I'm so happy i have my Insurance needs with State Farm Insurance at Charles Cathey Jr Office, My Insurance Agent Renia is so Awesome and Professional she made sure my coverages was explained in detail and my rate was very affordable, I will definitely refer my family and friends."
We responded:
"Hi Ms. Reed, I would like to welcome you to our insurance agency family. Thanks for sharing how wonderful it was to work with Renia. We appreciate your business! Best, Charles "
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William Rayner

May 18, 2026

5  out of  5
rating by William Rayner
"The employee at State Farm Miss Aje was very helpful. She took her time to help me understand my policy She told me I can call her back anytime if I have any questions talk to miss Aje I will keep my Insurance with State Farm"
We responded:
"Hi My Rainer, thank you for being a loyal customer! We appreciate your great feedback for Aja’s customer service. All the best, Charles "
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Juanita Moore

May 18, 2026

5  out of  5
rating by Juanita Moore
"Diana was able to assist me with a few questions about my payments. I appreciate her help."
We responded:
"Hi Juanita. Thank you for your great review. We appreciate your business. Enjoy your day! Charles"
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Jimmy Wunderlin III

May 16, 2026

5  out of  5
rating by Jimmy Wunderlin III
"Aja did such a wonderful job that when I found out she is located in a different area I did not care to switch to a local office. The fact that she offered to give me the information to an office closer to me gave me the assurance that she has my needs in mind. State Farm and the Charles Cathey Jr agency should be very pleased to have her on their team. But I will add. Aja’s great customer service is a reflection of the Charles Cathey Jr agency in that they provide a “great customer service” atmosphere. I can only assume at this point because I am a new customer. I’m guessing it just gets better from here"
We responded:
"Hi Mr. Wunderlin, welcome to our insurance agency family! We appreciate your business and support! Thank you for sharing how great and professional Aja was with your insurance needs. Enjoy your weekend! Charles"
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Maricela Aranda

May 12, 2026

5  out of  5
rating by Maricela Aranda
"Cynthia is absolutely amazing! She is so kind, patient, and truly cares about her clients. She took the time to explain everything clearly and made the whole process stress-free and easy to understand. You can tell she genuinely wants the best for people and goes above and beyond to help. It’s rare to find an agent who is both professional and compassionate. I highly recommend Cynthia to anyone looking for a trustworthy and caring insurance agent"
We responded:
"Hi Maricela, we truly appreciate your detailed and positive feedback on how patient and caring Cynthia was while assisting with your insurance needs. Your support of our team and insurance agency means the world to us! All the best, Charles "
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Maricela Aranda

May 12, 2026

5  out of  5
rating by Maricela Aranda
"Cynthia is absolutely amazing! She is so kind, patient, and truly cares about her clients. She took the time to explain everything clearly and made the whole process stress-free and easy to understand. You can tell she genuinely wants the best for people and goes above and beyond to help. It’s rare to find an agent who is both professional and compassionate. I highly recommend Cynthia to anyone looking for a trustworthy and caring insurance agent."
We responded:
"Hi Maricela, we appreciate your business and support of our insurance agency. I'll definitely let Janaine know how much you appreciated her exceptional customer service! Sincerely Charles "
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Angelo Davies

May 11, 2026

5  out of  5
rating by Angelo Davies
"Experience was so good, Victoria had me leave Progressive and switch to State Farm."
We responded:
"Hi Angelo, welcome to our insurance agency family! We appreciate your business and we’re thankful you shared how great it was to work with Victoria! Charles "
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Jackie Ja

May 11, 2026

5  out of  5
rating by Jackie Ja
"Diana was very helpful impatient through the transfer of my policy from another agent. She listened and did the research to address all of my concerns in one phone call. I appreciate her efforts and I’m happy to have her as my new agent."
We responded:
"Hi Jackie, thank you for sharing how helpful and patient Diana was while assisting with your insurance needs! All the best, Charles "
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Adrienne Caver

May 8, 2026

5  out of  5
rating by Adrienne Caver
"I had a very friendly and professional visit with Fatima. She's the reason why I keep coming back"
We responded:
"Hi Ms. Caver. We appreciate your business and great feedback on Fatima’s professionalism! Best, Charles"
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Tia Smith

May 8, 2026

5  out of  5
rating by Tia Smith
"Victoria was very professional and thee ultimate Ms. Get It Done!!!! I respect her hustle and focus on getting the job done. I was trying to get her new customers by word of mouth😂😂😂 Great job overall though.🥳"
We responded:
"Hi Tia thank you for sharing how professional Victoria was while assisting with your insurance! We appreciate your business. All the best, Charles "
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BIG BURK*

May 7, 2026

5  out of  5
rating by BIG BURK*
"Aja from the State Farm office was extremely helpful in answering my questions and updating the banking information."
We responded:
"Hi GB, thank you for sharing how helpful Renia was regarding your life insurance needs. Helping our customers with life insurance is the most important thing we do to protect our customers families. We appreciate your business. Have an awesome weekend! Charles"
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Daron Jarrett

May 5, 2026

5  out of  5
rating by Daron Jarrett
"The readiness and one goal to help is extremely appreciated. Aja did a wonderful job providing information and guiding me through the process. Thank you!"
We responded:
"Hi Daron, welcome to our insurance agency! We appreciate your business and great feedback on Aja! All the best, Charles "
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Rose Avalos

May 4, 2026

5  out of  5
rating by Rose Avalos
"Thank you for sharing your experience. It was very informative!"
We responded:
"Hi Ms. Avalos, thank you for your generous review! We appreciate your business. Best regards, Charles "
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Sara Espahbodi

May 1, 2026

5  out of  5
rating by Sara Espahbodi
"Renia and everyone I spoke with at the Charles Cathey agency was amazing! I was closing on a house within 24 hours and the created a reasonable quote and helped me through all the steps! In fact, they’re still answering my questions and being their helpful selves. If you’re looking for kind, honest, and reasonable for your insurance needs—look no further!"
We responded:
"Hi Sara, thank you for the wonderful review for Renia and our insurance agency! We appreciate your business and support! Congratulations on your new home purchase. All the best, Charles "
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Behind Walls Beyond Silence

April 30, 2026

5  out of  5
rating by Behind Walls Beyond Silence
"He was very informative as a guest speaker in the NHS Seminar that I attended. I appreciate you Charles!"
We responded:
"Thank you for the generous review! My passion is to teach and educate on the importance of homeowners insurance during the home buying process! All the best, Charles "
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Dejon Fisher

April 27, 2026

5  out of  5
rating by Dejon Fisher
"“Aja” did a wonderful service with helping me!"
We responded:
"Hi Dejon, welcome to our insurance agency! We appreciate the great feedback on Aja’s wonderful service! Best, Charles "
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omar scott

April 27, 2026

5  out of  5
rating by omar scott
"Miss Reina Hudson was very professional and she on top of things. I appreciate her for that and I’m glad that I dealt with her."
We responded:
"Hi Omar, we appreciate your business as a new customer of our insurance agency. Thank you for sharing how professional Renia was! All the best, Charles "
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JOSELE MENDOZA

April 23, 2026

5  out of  5
rating by JOSELE MENDOZA
"Victoria"
We responded:
"Hi Josele, thank you for the great feedback for Victoria. We appreciate your business. Best, Charles "