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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Maria Villarreal

October 19, 2026

5 out of 5 rating by Maria Villarreal
"Me atendió la señora Fatima,muy buena atención. Gracias."
We responded:
"Hi Mrs. Villarreal, thank you for sharing your great feedback on Fatima’s excellent customer service. Have an awesome rest of your day! Charles"
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Audrey Hampton

October 15, 2026

5 out of 5 rating by Audrey Hampton
"I spoke to Diana to review my auto and homeowners policies. She was exceptional. Answered all my questions with patience and clarity. Thanks for your professionalism."
We responded:
"Hi Ms. Hampton, thank you for sharing how great it was to work with Diana! We appreciate your business and support. All the best, Charles "
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Michael Buchanan

October 11, 2026

5 out of 5 rating by Michael Buchanan
"Fatima did an excellent job explaining the different aspects of my Homeowners' and Auto Insurance. She more than helpful in assisting me with a problem which I had."
We responded:
"Hi Michael, we appreciate your support of Jazlyn and our insurance agency! Jazlyn does an excellent job assisting our customers! All the best! Charles "
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Isis Potter

October 10, 2026

5 out of 5 rating by Isis Potter
"Renia at the Charles Cathey Jr. State Farm agency was wonderful to work with! She was efficient and supportive throughout the entire process. I truly appreciate her help and dedication to providing excellent customer service. Thank you, Renia!"
We responded:
"Hi Isis, we appreciate your business and support of our agency. Thank you for sharing how great it was to work with Renia! All the best, Charles "
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patrice brown

October 6, 2026

5 out of 5 rating by patrice brown
"State Farm is the best the staff is great very kind and Fatima is the best"
We responded:
"Hi Mrs. Brown, we appreciate your business as a longtime customer of our insurance agency! Your wonderful feedback for Fatima means the world to us. All the best, Charles "
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Eric Carreón

October 1, 2026

5 out of 5 rating by Eric Carreón
"Fatima Was very helpful!"
We responded:
"Hi Eric, we’re sorry appreciate you sharing how helpful Fatima was with your insurance needs! All the best, Charles "
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raed bader

October 1, 2026

5 out of 5 rating by raed bader
"Fatima helped me a lot"
We responded:
"Hi Raed, it means the world to us to hear about your great insurance experience while working with Fatima! All the best, Charles "
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Belinda Smith

September 30, 2026

5 out of 5 rating by Belinda Smith
"Fatima was a great help. I was very upset and confused on what I was supposed to do. She eased my mind and was so helpful."
We responded:
"Hi Mrs Smith, we appreciate your business and wonderful feedback for Fatima! Have a great rest of your day. Charles "
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Kathleen Jackson

September 30, 2026

5 out of 5 rating by Kathleen Jackson
"I stopped by today for assistance. Fatima was very helpful and attentive to my needs."
We responded:
"Hi Mrs. Jackson, thank you for stopping by the office today. I will definitely pass along your compliments to Fatima. It means the world to us. Charles "
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Mr. Pitts

September 30, 2026

1 out of 5 rating by Mr. Pitts
"Super Great consumer service from Aja!!

Update: Misleading information and hung up on for requesting a supervisor. If you enjoy being lied to and ripped off, this State Farm agency is for you. They will make you feel better by telling you that they ripped themselves off as well."
We responded:
"Hi Mr. Pitts, welcome to our insurance agency family! Thank you for sharing how awesome it was to work with Aja! I will definitely pass along your compliments! All the best, Charles "
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AGUSTUS Mcgill

September 30, 2026

5 out of 5 rating by AGUSTUS Mcgill
"Good service paying my car insurance today the person was warn and friendly"
We responded:
"Hi Mr. McGill, we appreciate your business and the great review for Fatima! All the best, Charles "
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Geano Luster

September 29, 2026

5 out of 5 rating by Geano Luster
"Diana worked with me today. She was knowledgeable and polite."
We responded:
"Hi Mr. Luster, thank you for sharing how knowledgeable and polite Diana was as she assisted you with your insurance needs. This means the world to us! All the best, Charles"
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Glenn Wesley

September 24, 2026

5 out of 5 rating by Glenn Wesley
"Very very nice person well spoken smarter then me that’s for sure Lol she was a great help to me"
We responded:
"Hi Mr Wesley, welcome to our insurance agency family! Thank you for sharing how nice it was to work with Renia! We appreciate your business. All the best, Charles "
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E Lambert

September 16, 2026

5 out of 5 rating by E Lambert
"Great people to do business with."
We responded:
"Hello E Lambert, we appreciate your business and support! Thank you for sharing this awesome feedback. Enjoy your day! Charles"
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walter bridgeman

September 15, 2026

5 out of 5 rating by walter bridgeman
"Victoria was amazing. really helped me out.i feel special!!!"
We responded:
"Hi Mr Bridgman, We appreciate your business and the wonderful feedback for Victoria! All the best, Charles"
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Tina Scalone

September 3, 2026

5 out of 5 rating by Tina Scalone
"Always very friendly and efficient service. Victoria was able to help me with an issue quickly and confidently."
We responded:
"Hi Mrs. Scalone, we appreciate your business and your great feedback for Victoria! All the best, Charles
"
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Jerry Houston

September 2, 2026

5 out of 5 rating by Jerry Houston
"Excellent service Renee was a big help, went totally out of her way to help me"
We responded:
"Hi Jerry, thanks for sharing how helpful Renia was with your insurance! We appreciate your business and support. Charles"
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christopher brown

August 31, 2026

5 out of 5 rating by christopher brown
"Fatima is amazing, I recently purchased a home and she walked through the steps to get home owners insurance. I ask for her every time I call State Farm."
We responded:
"Hi Mr Brown, congratulations on your new home purchase! We appreciate your great feedback on how amazing it was to work with Fatima. All the best, Charles "
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Latanya Robie

August 31, 2026

5 out of 5 rating by Latanya Robie
"Great customer service!!"
We responded:
"Hi Ms. Robie, thank you for trusting our Insurance Agency for all of your insurance needs. We appreciate the five star review. We appreciate your business as well. Have a great rest of your day! Charles"
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Laura Gama Harris

August 31, 2026

5 out of 5 rating by Laura Gama Harris
"Fatima is the best !🩷"
We responded:
"Hi Laura, we appreciate your business and support of Fatima great service! Best, Charles "
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Fanique Strong

August 28, 2026

5 out of 5 rating by Fanique Strong
"Very informative and trustworthy, I’m switching to state farm"
We responded:
"Hi Fanique, we appreciate your great review for our insurance agency! It means the world to us. All the best, Charles "
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Joseph White

August 27, 2026

5 out of 5 rating by Joseph White
"Diana was awesome! She explained everything perfectly!"
We responded:
"Hi Mr. White, we appreciate your business and support as a longtime customer of our insurance agency! Great to hear how awesome it was to work with Diana. All the best, Charles "
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BIG BURK*

August 26, 2026

5 out of 5 rating by BIG BURK*
"Aja from the State Farm office was extremely helpful in answering my questions and updating the banking information."
We responded:
"Hi GB, thank you for sharing how helpful Renia was regarding your life insurance needs. Helping our customers with life insurance is the most important thing we do to protect our customers families. We appreciate your business. Have an awesome weekend! Charles"
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Erik Cadenhead

August 25, 2026

5 out of 5 rating by Erik Cadenhead
"Fatima is the greatest. She makes sure that all of your concerns are handled swiftly, correctly and professionally. I wouldn't think of anyone else handling our insurance needs."
We responded:
"Hi Erik, thank you for the great review! Have a great weekend! Charles "
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Rosemary Murray

August 24, 2026

5 out of 5 rating by Rosemary Murray
"Aja was very knowledgeable and helpful.
She kind and very polite.
I give her 5 🤩"
We responded:
"Hi Mrs. Murray, thank you for the 5 Star review for Aja! Have a great weekend! Thanks Charles"