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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly McCowan

Kimberly McCowan

March 16, 2026

5  out of  5
rating by Kimberly McCowan
"I had the pleasure of speaking with Renia today to discuss my current policies. I had plenty of questions and was given valuable information that prompted me to add additional policies. She was very knowledgeable, polite and patient. Thanks so much for your help and the time you spent discussing my needs."
We responded:
"Hi Mrs. McCowan, thank you for sharing how helpful and patient Renia was during your Insurance policy review. We appreciate your great feedback! All the best, Charles "
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PROJECT ROAD WARRIOR

March 16, 2026

5  out of  5
rating by PROJECT ROAD WARRIOR
"RENIA was EXCELLENT!!!! Customer service GOLD MEDAL. Understanding her business GOLD MEDAL. Friendly GOLD MEDAL. She was GOLD MEDAL from the first time I spoke to her all the way through to me getting my policy. Rental is A GOLD MEDAL."
We responded:
"Hi Mr. Morris, thank you for sharing how excellent it was working with Renia! We will give Renia her Gold Medal today! All the best! Charles"
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Charles Robinson

March 16, 2026

5  out of  5
rating by Charles Robinson
"Ms. Diana, was very courteous and professional, in assisting me with my concerns. Her positive attitude should be the standard in every customer service industry."
We responded:
"Hi Mr. Robinson, thank you for sharing how courteous and professional Diana was yesterday! We appreciate your generous feedback! Enjoy your day. Charles "
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Ed Gray

March 13, 2026

5  out of  5
rating by Ed Gray
"Aja was very helpful in correcting my issues thank you"
We responded:
"Hi Mr. Gray, thank you for your business and support as one of our longtime loyal customers! I will definitely share your great feedback with Aja. Best regards, Charles"
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Mary Wolfe

March 13, 2026

5  out of  5
rating by Mary Wolfe
"I really appreciate the way Diane professionally took care of my issue today , she was very patient with me that is a quality that customers love. She is a keeper 😄❤️"
We responded:
"Hi Mrs. Wolfe, we appreciate your business as a long- term customer! Thank you for sharing how professional Aja was. Have a great rest of your day. All the best. Charles "
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William Grier

March 12, 2026

5  out of  5
rating by William Grier
"I'd like to thank-you Victoria for your help and assistance great job and thank-you again"
We responded:
"Hi Mr. Grier, thank you for sharing how great Victoria’s was while assisting with your insurance! We appreciate your business. Best regards, Charles "
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Elvis Hinton

March 7, 2026

4  out of  5
rating by Elvis Hinton
"Aja was a great help very resourceful and knowledgeable to questions that I needed answered. Greatly appreciated"
We responded:
"Hi Mr. Hinton, we appreciate your business. Thank you for sharing how resourceful and knowledgeable Aja was. All the best, Charles"
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Elvis Hinton

March 7, 2026

4  out of  5
rating by Elvis Hinton
"Aja was a great help very resourceful and knowledgeable to questions that I needed answered. Greatly appreciated"
We responded:
"Hi Mr. Hinton, we appreciate your business. Thank you for sharing how resourceful and knowledgeable Aja was. All the best, Charles"
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Anna Martinez

March 6, 2026

5  out of  5
rating by Anna Martinez
"I was looking for a good rate on life and car insurance and I was recommended by a few people to agent Victoria Velasco . When I tell you I had the most EASY AND AMAZING experience I really did . She was so fast with her replies , professional and explained everything to me in great detail . I got car insurance and I will be adding another car and life insurance with her . I am more than satisfied with my experience. Thank you so much Victoria !! I feel so much relief and satisfaction with my rates !! Better than I’ve been got at any other insurance company !!"
We responded:
"Hi Anna, welcome to our insurance agency family! I appreciate your wonderful compliments on how easy and amazing it was to work with Victoria. All the best, Charles "
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Onethiatucker@gmail.com lady211

March 6, 2026

5  out of  5
rating by Onethiatucker@gmail.com lady211
"Thank you to Ms Fatima for her helping me get auto insurance 2day in via as I asked for Ms.Renee & Ms.Fatima stepped right up yo help me on today to ensure me no worries as she helped ,So,I'm so Excited to have the Professional attention & her knowledge ability to help.me as she helped Because Ms Renee wasn't available due to circumstances, Job well.done,&;Thanks to Ms.Renne & Ms.Fatima on me join the Stste Farm Family, Thank you all"
We responded:
"Hi Ms. Tucker, thank you for your wonderful feedback on Fatima and Renia’s professionalism, personal attention, and knowledge. We appreciate your business and welcome to our insurance agency family! All the best, Charles "
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C Jose Lopez

March 5, 2026

5  out of  5
rating by C Jose Lopez
"Great customer service from Cynthia! Thank you State Farm 👍🏻"
We responded:
"Hi C Jose, we appreciate your business and support. We will pass along your positive feedback to Cynthia! Best, Charles "
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Ted Whittier

March 3, 2026

5  out of  5
rating by Ted Whittier
"Victoria was nice and efficient."
We responded:
"Hi Mr Whittier, thank you for being a long term customer! We appreciate your business and the great feedback on how great it was to work with Victoria. All the best, Charles "
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Hugo Romo

March 2, 2026

5  out of  5
rating by Hugo Romo
"Great customer service as always. We stopped by the office today and Fatima was really helpful. Rates are still high, but the help was there!"
We responded:
"Hi Mr. Romo, thank you for sharing your positive feedback while working with Fatima! All the best. Charles"
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Charlo Jordan

February 27, 2026

1  out of  5
rating by Charlo Jordan
"Terrible customer service. Like trash"
We responded:
"Hi Mr Jordan, I’ll give you a call. Thanks Charles"
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divajos

February 27, 2026

5  out of  5
rating by divajos
"I reached out to get a quote for car insurance and ended up getting a policy. Renia's wonderful personality and insurance knowledge made the process quick and seamless. I'm glad God led me to this agency."
We responded:
"We appreciate your business and thank you for sharing how wonderful Renia was to work with. Thanks, Charles "
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Arlean Jamison

February 25, 2026

5  out of  5
rating by Arlean Jamison
"Renia was very helpful in making sure that I receive the right plan at an affordable price. Thank you Renai for taking the time to go over my policy with me. I look forward to doing more business with you."
We responded:
"Hi Ms. Jamison, thank you for sharing how great it was to work with Renia! We appreciate your feedback. All the best, Charles "
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Maria Puga

February 25, 2026

5  out of  5
rating by Maria Puga
"I am very pleased with my experience. Fatima is a very kind person and attends to her clients very efficiently and well!"
We responded:
"Hi Maria, we appreciate your wonderful feedback for Fatima! We will definitely pass along your compliments. We appreciate your business. Charles"
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Trent Dockery

February 23, 2026

5  out of  5
rating by Trent Dockery
"Victoria"
We responded:
"Hi Mr Dockery, thank you for your five star review! It means a lot to Victoria and I. All the best. Charles "
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Austin Colley

February 23, 2026

5  out of  5
rating by Austin Colley
"Victoria was very courteous professional and knowledgeable"
We responded:
"Hi Mr Colley, thanks you for sharing this important feedback on Victoria’s great customer service! Best, Charles"
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Stephanie Bankhead

February 18, 2026

5  out of  5
rating by Stephanie Bankhead
"I’ve been a customer for almost 20 years. The team is always responsive and patient. Recently added two teen drivers and cars. Victoria helped us find the best quote and coverage."
We responded:
"Hi Stephanie, thank you for your loyalty and support over the last 20 years. I will definitely pass along your compliments to Victoria! We appreciate your business. Best, Charles"
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tara watts

February 17, 2026

5  out of  5
rating by tara watts
"Got an amazing deal and it was really easy to set up. Very patient and got me covered on everything I needed. So glad I got to work with Renia"
We responded:
"Hi Tara, welcome to our insurance agency family! We agree that Renia is amazing! Thank you and all the best. Charles"
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Sharon Grier

February 16, 2026

5  out of  5
rating by Sharon Grier
"Aja was very kind and professional"
We responded:
"Hi Mrs Grier, we appreciate the wonderful feedback for Aja! We will definitely pass along your compliments. All the best, Charles "
Profile photo of Dejun Zeng

Dejun Zeng

February 16, 2026

5  out of  5
rating by Dejun Zeng
"Renia was extremely helpful, patient, and professional throughout the call. She took time to explain information, and answered all of my questions. The call went super smooth and I appreciated how kind and thorough she was. Overall, excellent service."
We responded:
"Hi Dejun, I would like to welcome you to our insurance agency family! We appreciate your business and support. Thanks for sharing how awesome it was working with Renia. Have a great rest of your day! Best, Charles "
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Maurice Martin

February 16, 2026

5  out of  5
rating by Maurice Martin
"Aja, thank you for your customer service, it was exactly what I needed, while considering purchasing another vehicle"
We responded:
"Hi Maurice, we appreciate your business and thank you for being a longtime customer! We appreciate your business and support. All the best, Charles "
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Roxane Kent

February 9, 2026

5  out of  5
rating by Roxane Kent
"They take care of you and make sure you get the very best price. Fast and efficient the office staff is the best."
We responded:
"Hi Mrs. Kent. Thank you for your kind words and your compliment. We appreciate your business. Best regards!"