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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanette

May 20, 2025

5  out of  5
rating by Jeanette
"Thanks Ms.Renia,that interaction was seamless!!!!!!!"
We responded:
"Hi Ms. Liwaliw, welcome to our insurance agency family! We appreciate your business. Have a great rest of your day. All the best, Charles"
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lachelle jenkins

May 14, 2025

5  out of  5
rating by lachelle jenkins
"Jeannie(I apologize if I misspelled the name) She was awesome and very professional. She explained everything for me and I would like to say Thank you."
We responded:
"Hi Lachelle, thank you for sharing how awesome it was to work with Janaine. I will definitely pass along your compliments. We appreciate your business and support of our insurance agency! All the best! "
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N J

May 11, 2025

5  out of  5
rating by N J
"As soon as I came in the door I was greeted. Fatima came and introduced herself and asked how could she help. She was very professional and proficient in how quickly she retrieved the quotes and explained the differences among them. I appreciate great service. And the boss and other young lady were just as friendly."
We responded:
"Hi Ms. J, we appreciate your business and support of our insurance agency. Thank you for sharing how professional and proficient Fatima’s was while providing great customer service! Have an awesome rest of your day! Thanks Charles "
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Jean Osberger

May 9, 2025

5  out of  5
rating by Jean Osberger
"Renia was very helpful to get my condo insurance setup!"
We responded:
"Hi Jean, welcome to our insurance agency family! Its great to hear how helpful Renia was with your insurance policy. Have a great weekend! Best regards! Charles"
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J Karriem

May 8, 2025

5  out of  5
rating by J Karriem
"Fatima was very helpful in answering my questions and adding another vehicle to my policy. She was very knowledgeable and personable. Very pleased with her help."
We responded:
"Hi Mr Karriem, thank you for sharing your great experience while working with Janaine at our insurance agency! We appreciate your business. Have an awesome rest of your day! Charles "
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Debra Rogers

May 7, 2025

5  out of  5
rating by Debra Rogers
"I appreciate the timely service I got a quote for my automobile it was quick and efficient and a very good quote thank you very much"
We responded:
"Hi Debra, welcome to our insurance agency family. Thank you for sharing how quick and efficient it was to work with Fatima. We appreciate your business and support. All the best, Charles"
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Kristi Rankin

May 6, 2025

5  out of  5
rating by Kristi Rankin
"The service to transition from Texas to Chicago was exceptional ! Janaine was the absolute best and her professionalism, helpful attitude, and kindness was appreciated! Thank you for everything!!!"
We responded:
"Hi Kristi, welcome to Chicago and our insurance agency family. Thank you for sharing how great it was to work with Janaine. Have a great rest of your day! Thanks Charles "
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Isibor Harrison

May 5, 2025

5  out of  5
rating by Isibor Harrison
"It was a pleasure working with you guys. Renia Hudson was super helpful and patient with me and my many questions. Would recommend 100%"
We responded:
"Hi Harrison, thank you for the 100% recommendation of Renia and our insurance agency! We appreciate your business and support! Best regards, Charles "
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Onethiatucker@gmail.com lady211

May 1, 2025

5  out of  5
rating by Onethiatucker@gmail.com lady211
"Thank you to Ms Fatima for her helping me get auto insurance 2day in via as I asked for Ms.Renee & Ms.Fatima stepped right up yo help me on today to ensure me no worries as she helped ,So,I'm so Excited to have the Professional attention & her knowledge ability to help.me as she helped Because Ms Renee wasn't available due to circumstances, Job well.done,&;Thanks to Ms.Renne & Ms.Fatima on me join the Stste Farm Family, Thank you all"
We responded:
"Hi Ms. Tucker, thank you for your wonderful feedback on Fatima and Renia’s professionalism, personal attention, and knowledge. We appreciate your business and welcome to our insurance agency family! All the best, Charles "
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Chawanna Pryor

April 22, 2025

5  out of  5
rating by Chawanna Pryor
"Renia Hudson was amazing with helping me get auto insurance for a reasonable price. She was very helpful and nice!!! She explained everything well. If you're looking for insurance, give her a call."
We responded:
"Hi Chawanna, thank you for sharing how helpful Renia was with your auto insurance needs. We appreciate your business and support. All the best, Charles "
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Kiana Conner

April 11, 2025

5  out of  5
rating by Kiana Conner
"Remus did a great job!"
We responded:
"Hi Kiana, we appreciate your feedback on how great your experience was while working with Renia! Thanks for supporting our insurance agency! We appreciate your business! Best regards, Charles"
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Alisha

April 10, 2025

5  out of  5
rating by Alisha
"Renee was amazing and fast paced with getting my policy set up ! Very friendly patient & knowledgeable 10/10"
We responded:
"Hi Alisha, welcome to our insurance agency family! Thanks you for sharing how great it was to work with Renia! Best regards, Charles "
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Joyce Prowell

April 5, 2025

5  out of  5
rating by Joyce Prowell
"Janine was very professional, and patient. She explained everything clearly. She made the entire fast and easy!"
We responded:
"Hi Ms. Prowell, I would like to welcome you to our insurance agency family! We appreciate your wonderful feedback on Janaine’s great service! Have a great weekend! Best regards, Charles"
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Leslie Cain

April 3, 2025

5  out of  5
rating by Leslie Cain
"Rene if State Farm provided me the vest and quickest service! Sitting at a car dealership having just bought a new car...I called State Farm and Rene really made the process seamless. Thank you!"
We responded:
"Hi Ms. Cain, we appreciate your business and support of our insurance agency. Thank you for sharing how great it was to work with Renia. Best regards, Charles "
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Charles E. Thomas Jr.

April 3, 2025

5  out of  5
rating by Charles E. Thomas Jr.
"I’m so happy that I came across Ms. Renia ad when I was shopping for insurance on my new apartment and very pleased with the professionalism of our conversation and explanation of the terms of the policy that I was looking into so much so I ended my search and signed up with Ms. Renia and looking forward to many years of service with her and the staff. So if you need and want your insurance needs met with shear professionalism contact Ms.Renia and staff you will be pleased with the customer service given here."
We responded:
"Hi Mr. Thomas, welcome to our insurance agency family. Thank you for sharing how great it was to work with Renia. We appreciate your business. Have a great evening! Thanks Charles"
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Linda Davis

April 3, 2025

5  out of  5
rating by Linda Davis
"Very professional personable & prompt & thorough. Left me feeling very comfortable & satisfied with the choice to go with State Farm."
We responded:
"Hi Mrs. Davis, we appreciate your wonderful review and support of our insurance agency. All the best, Charles "
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william washington

April 1, 2025

5  out of  5
rating by william washington
"Janaine was very nice and patient with me as I scrambled to supply her with information, she made me feel very relaxed and appreciated as a customer."
We responded:
"Hi Mr Washington, thank you for sharing how nice and patient Janaine was. We appreciate your business and support! Best regards Charles"
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Angelique Jones

March 25, 2025

5  out of  5
rating by Angelique Jones
"Helpful"
We responded:
"Hi Angelique, welcome to our insurance agency as a new customer! We appreciate your business and support! All the best, Charles"
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Wilhelmenia Harris

March 21, 2025

5  out of  5
rating by Wilhelmenia Harris
"Thank You State Farm Family & Charles Cathey Jr & associates Chicago , IL for always looking out for my babies! 16yrs you've been a part of my family too. Expertly taking care of ALL of our insurance needs. Wishing you all God’s Continued Peace & Blessings!"
We responded:
"Hi Mrs. Harris, we appreciate you and your family as long term customers of our insurance agency! Great customers like you and your family are a blessing to our agency family. Have a great weekend! Best regards, Charles"
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Roxane Kent

March 19, 2025

5  out of  5
rating by Roxane Kent
"They take care of you and make sure you get the very best price. Fast and efficient the office staff is the best."
We responded:
"Hi Mrs. Kent. Thank you for your kind words and your compliment. We appreciate your business. Best regards!"
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Michael McCann

March 19, 2025

5  out of  5
rating by Michael McCann
"Great service renia helped alot I recommend you to this business"
We responded:
"Hi Mr. McCann, we appreciate your business. Thank you for sharing how helpful Renia was with your insurance needs. All the best! Charles"
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reggie owens

March 17, 2025

5  out of  5
rating by reggie owens
"I appreciate the help of Renee, she was very informative and helpful."
We responded:
"Hi Mr Owens, thank you for the generous compliment on Renia’s helpfulness! We appreciate your business as our new customer! Have an awesome rest of your week! Best regards Charles "
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Monese Brunious

March 14, 2025

5  out of  5
rating by Monese Brunious
"I had the pleasure of working with Fatima and Charles from State Farm, and I couldn't be more impressed with their exceptional service. From the very beginning, Fatima was incredibly helpful, taking the time to listen to my needs and answering all of my questions with patience and clarity. She made the process so easy and stress-free, ensuring I had the right coverage and felt confident in my decisions. They went above and beyond to assist me with the final steps of my policy. They were prompt, professional, and genuinely cared about making sure I had the best options available. Both Fatima and Charles made me feel like a valued customer, and I truly appreciate their dedication to their providing excellent customer service. Together, they are a fantastic team, and it's clear that State Farm is lucky to have them. If you're looking for knowledgeable, friendly, and reliable service, I highly recommend working with Fatima and Charles. They made my experience a 10/10!"
We responded:
"Hi Monese, we appreciate your wonderful feedback on Fatima’s exceptional service. Thank you for your business and support as one of our longterm customers. All the best, Charles"
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Maricela Aranda

March 12, 2025

5  out of  5
rating by Maricela Aranda
"I had an amazing experience with Janaine she went above and beyond to ensure I was satisfied with getting my vehicle insured and my rate"
We responded:
"Hi Maricela, we appreciate your business and support of our insurance agency. I'll definitely let Janaine know how much you appreciated her exceptional customer service! Sincerely Charles "
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Keshara Tyson

February 27, 2025

5  out of  5
rating by Keshara Tyson
"Charles was polite and professional. He went over my policies and made some recommendations. This company has great coverage that puts my mind at easy. I appreciate Charles and his staff members for everything they do. I highly recommend this insurance company."
We responded:
"Hi Keshara, it was a pleasure to meet with you today to review your insurance policies. We appreciate your business and support. Have an awesome evening! All the best, Charles"