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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Taccola

November 10, 2025

5  out of  5
rating by Jeff Taccola
"Great customer service by Victoria Thank you!!!"
We responded:
"Hi Jeff, welcome to our insurance agency family! We appreciate your business and the compliments on Renia’s great service! All the best. Charles"
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Keshara Tyson

November 6, 2025

5  out of  5
rating by Keshara Tyson
"Charles was polite and professional. He went over my policies and made some recommendations. This company has great coverage that puts my mind at easy. I appreciate Charles and his staff members for everything they do. Aja was also very helpful in answering all my questions and concerns regarding my insurance coverage.I highly recommend this insurance company."
We responded:
"Hi Keshara, it was a pleasure to meet with you today to review your insurance policies. We appreciate your business and support. Have an awesome evening! All the best, Charles"
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Mynor Ortiz

November 5, 2025

5  out of  5
rating by Mynor Ortiz
"Great service thank you Victoria for u help"
We responded:
"Hi Mynor, welcome to our insurance agency family. Thank you for sharing how great it was working with Victoria! Have a wonderful evening! Best Charles"
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Lissa Johnson

November 4, 2025

5  out of  5
rating by Lissa Johnson
"I was very satisfied with the service and the person I spo ke with Aja she was very helpful I didn't have any complaints"
We responded:
"Hi Mrs. Johnson, we appreciate your business and support of our insurance agency. Thank you for your kindness and compliments on Renia’s customer service. All the best to you and your family! Charles "
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Onethiatucker@gmail.com lady211

October 31, 2025

5  out of  5
rating by Onethiatucker@gmail.com lady211
"Thank you to Ms Fatima for her helping me get auto insurance 2day in via as I asked for Ms.Renee & Ms.Fatima stepped right up yo help me on today to ensure me no worries as she helped ,So,I'm so Excited to have the Professional attention & her knowledge ability to help.me as she helped Because Ms Renee wasn't available due to circumstances, Job well.done,&;Thanks to Ms.Renne & Ms.Fatima on me join the Stste Farm Family, Thank you all"
We responded:
"Hi Ms. Tucker, thank you for your wonderful feedback on Fatima and Renia’s professionalism, personal attention, and knowledge. We appreciate your business and welcome to our insurance agency family! All the best, Charles "
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Lavern Duncan

October 24, 2025

5  out of  5
rating by Lavern Duncan
"Renia Hudson was very Informative and patient with me. She answered all my questions and informed me of the correct answers. I truly appreciate her assistance. Thank you"
We responded:
"Hi Ms. Duncan, we appreciate your generous five star Google review for our insurance agency! Happy Holidays to you and your family! Charles "
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Ms. Jazy

October 24, 2025

5  out of  5
rating by Ms. Jazy
"Ms. Rene was very helpful as usual. She explained everything understandably. It was really appreciated."
We responded:
"Hi Ms. Jazy, thank you for sharing how awesome Renia was! Have a great weekend. Best, Charles "
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Dana Watson

October 18, 2025

5  out of  5
rating by Dana Watson
"Yari was so helpful, empathetic and thorough. Spent all the time I needed to to be sure I understood my claim and what needed to happen."
We responded:
"Hi Dana, Yari is a valued member of our insurance agency and thank you for sharing how helpful and thorough she was! We appreciate your business and support. All the best, Charles "
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yani torres

October 17, 2025

5  out of  5
rating by yani torres
"I had an excellent experience with Yari, she is very professional, she explained everything on my coverage, every time i call she is very nice and helpful"
We responded:
"Hi Yani, thank you so much for sharing your positive feedback on how great it was to work with Yari! We appreciate your business and support of our insurance agency. Enjoy your weekend! Best Charles"
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William Thompson

October 17, 2025

5  out of  5
rating by William Thompson
"After over 70 years of driving and only one accident claim, I now have my second. I had no clue about the claim process, since my last one was over 40 years ago. Ms. Aja and the team at Charles Cathey State Farm agency put my mind at ease and walked me through the entire claim, Repair, and payment process miss Aja, knowledge, and understanding about my lack of computer use got me to relax and get the job done. I picked up my car soon and what started out as a nightmare was turned into just another accident. Thank you, Miss Aja and the staff at Charles, Cathey and State Farm for all your help."
We responded:
"Hi Mr Thompson, we appreciate your feedback and compliments about Jazlyn’s great customer service and willingness to help. We appreciate your business and long term support for our insurance agency! Have an awesome week and Thanksgiving holiday! All the best! Charles "
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sandra

September 27, 2025

5  out of  5
rating by sandra
"I had an excellent experience with Ms. Cynthia D, she was very nice & answered all my questions. I appreciated her patience with me!"
We responded:
"Hi Sandra, thank you for sharing how great it was to work with Cynthia. We appreciate your business and support of our insurance agency! Best Charles "
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Martha Washington

September 24, 2025

5  out of  5
rating by Martha Washington
"I like the franchise. Moving forward in reviewing my profile for a cheaper rate."
We responded:
"Hi Ms. Washington, we appreciate your business and thank you for sharing your positive experience. Have an amazing rest of your week! All the best, Charles"
Profile photo of Martha Washington

Martha Washington

September 24, 2025

5  out of  5
rating by Martha Washington
"Had an interview with Mr.Charles Cathey at State Farm regarding my portfolio. He was very professional. He answered my concerns and offered pertinent information to adhere moving forward with lifespan decisions. Thank You Mr. Cathey I would definitely present your location & company for Auto and Life Insurance to friends and family."
We responded:
"Hi Ms. Washington, thank for scheduling an insurance review meeting. It’s important to our insurance agency to meet with our valued customers to review and update your policies better something happens! All the best, Charles "
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Linda Williams

September 23, 2025

5  out of  5
rating by Linda Williams
"FATIMA, the Customer Service Rep @Charles Cathey Jr. State Farm has consistently provided the best in all areas of customer service, requested information and accuracy while giving service with a smile. One of the BEST in quality service available!!!"
We responded:
"Hi Ms Williams, thank you for sharing how helpful and awesome it was while working with Fatima. She is a valued member of our team and I will definitely pass along the wonderful compliments. All the best, Charles "
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Ms Marsha

September 19, 2025

5  out of  5
rating by Ms Marsha
"I’m so thankful for Renia’s patience and understanding, in addition to outstanding professionalism. 🤩🤩🤩🤩🤩"
We responded:
"Hi Marsha, thank you for the generous review and compliments on Renia’s great service. All the best, Charles "
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Faith Chapman

September 17, 2025

5  out of  5
rating by Faith Chapman
"Renia Hudson was great with her service and was very helpful. Saved me a $100 switching from progressive and now I’m team State Farm"
We responded:
"Hi Faith, welcome to our insurance agency family! We appreciate your business and support. I will let Renia know how great her service was today! All the best, Charles "
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Richard Edwards

September 11, 2025

5  out of  5
rating by Richard Edwards
"Renia was very professional , Patient and kind. I am totally satisfied with the Service of the Charles Cathy Insurance Agency"
We responded:
"Hi Mr Edwards, thank you for sharing how professional, patient, and kind Renia was serving your insurance needs. We appreciate your business and support! All the best, Charles"
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Karla Wiggan

September 10, 2025

5  out of  5
rating by Karla Wiggan
"Renia has great customer service and helped me with a new policy. She was patient, willing to listen, and answered any questions. I've been shopping around so I can appreciate that State Farm didn't inflate the quote with a bunch of "fluff" charges. 👍🏾"
We responded:
"Hi Karla, welcome to our insurance agency family! We appreciate your business and support. Renia is a valued member of our team and I will pass along your positive feedback! All the best! Charles"
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ReyesBettas Reyes

September 8, 2025

5  out of  5
rating by ReyesBettas Reyes
"State Farm has very good customer service very helpful. Just added a new car to buy insurance with the help of an agent named Renia. Very helpful, sweet lady. I would recommend State Farm for anybody."
We responded:
"Hi Mrs. Reyes, thank you for sharing how great Renia’s customer service was today! I will definitely pass along awesome feedback! We appreciate your business and support of our insurance agency. All the best! Charles "
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Greg Bell

September 6, 2025

5  out of  5
rating by Greg Bell
"👍🏽 👍🏽 Renia has great customer service! Ask for her."
We responded:
"Thank you Greg for your kind words. We appreciate your business! Best regards!"
Profile photo of Clara Bridges

Clara Bridges

September 2, 2025

5  out of  5
rating by Clara Bridges
"I Clara Bridges was able to get my Rental Insurance this afternoon with State Farm, agent Charles Cathey Jr. I had experience with Ms. Renia Hudson. She was very professional, with great customer service. I was able to get a quote on the phone and appreciate her great service. I thank her and her kindness and service was given a five star ⭐️ rating."
We responded:
"Hi Mrs Bridges, wishing you a warm welcome to our insurance agency! We appreciate your business. All be best, Charles"
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Malachy Byrne

August 29, 2025

5  out of  5
rating by Malachy Byrne
"I had an excellent experience working with Renia at State Farm for my car insurance. She was professional, patient, and took the time to explain all of my coverage options in detail so I could make an informed decision. What stood out most was how approachable and responsive she was—answering my questions quickly and making sure I felt comfortable every step of the way."
We responded:
"Hi Mr. Byrne, thank you for sharing how great it was to work with Renia. Your compliments will definitely be shared with Renia! We appreciate your business. Best regards, Charles"
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Billi Suttles

August 29, 2025

5  out of  5
rating by Billi Suttles
"I had such an amazing experience learning about insurance policies. I had a million a one questions and Renia was equipped to answer each and every one of them!"
We responded:
"Hi Mr. Shuttles, welcome to our insurance agency family. Renia is a valuable member of our team and thank you for your wonderful feedback! It means a lot! Have a wonderful weekend! Best Charles "
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Lavera Ballentine

August 28, 2025

5  out of  5
rating by Lavera Ballentine
"My experience with state farm has been awesome 👌. My rep fatima has been amazing. The customer service that I received was very satisfying. All my questions were answered. Thanks you 😘"
We responded:
"Hi Ms. Ballentine, thank you for your business and support as a long-term customer of our insurance agency! I will definitely pass along your wonderful compliments to Fatima. Have a great holiday weekend! Best Charles"
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Diane Barnes

August 21, 2025

5  out of  5
rating by Diane Barnes
"I called the office and spoke to Renia. She set up auto and renters insurance for me. She made the process quick and easy and I very much appreciated her patience and professionalism."
We responded:
"Hi Mrs Barnes, thank you for sharing how great it was to work with Renia! I will definitely pass along your compliments. We appreciate your business and support. All the best, Charles "