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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ReyesBettas Reyes

ReyesBettas Reyes

September 8, 2025

5  out of  5
rating by ReyesBettas Reyes
"State Farm has very good customer service very helpful. Just added a new car to buy insurance with the help of an agent named Renia. Very helpful, sweet lady. I would recommend State Farm for anybody."
We responded:
"Hi Mrs. Reyes, thank you for sharing how great Renia’s customer service was today! I will definitely pass along awesome feedback! We appreciate your business and support of our insurance agency. All the best! Charles "
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Greg Bell

September 6, 2025

5  out of  5
rating by Greg Bell
"👍🏽 👍🏽 Renia has great customer service! Ask for her."
We responded:
"Thank you Greg for your kind words. We appreciate your business! Best regards!"
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Clara Bridges

September 2, 2025

5  out of  5
rating by Clara Bridges
"I Clara Bridges was able to get my Rental Insurance this afternoon with State Farm, agent Charles Cathey Jr. I had experience with Ms. Renia Hudson. She was very professional, with great customer service. I was able to get a quote on the phone and appreciate her great service. I thank her and her kindness and service was given a five star ⭐️ rating."
We responded:
"Hi Mrs Bridges, wishing you a warm welcome to our insurance agency! We appreciate your business. All be best, Charles"
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Malachy Byrne

August 29, 2025

5  out of  5
rating by Malachy Byrne
"I had an excellent experience working with Renia at State Farm for my car insurance. She was professional, patient, and took the time to explain all of my coverage options in detail so I could make an informed decision. What stood out most was how approachable and responsive she was—answering my questions quickly and making sure I felt comfortable every step of the way."
We responded:
"Hi Mr. Byrne, thank you for sharing how great it was to work with Renia. Your compliments will definitely be shared with Renia! We appreciate your business. Best regards, Charles"
Profile photo of Billi Suttles

Billi Suttles

August 29, 2025

5  out of  5
rating by Billi Suttles
"I had such an amazing experience learning about insurance policies. I had a million a one questions and Renia was equipped to answer each and every one of them!"
We responded:
"Hi Mr. Shuttles, welcome to our insurance agency family. Renia is a valuable member of our team and thank you for your wonderful feedback! It means a lot! Have a wonderful weekend! Best Charles "
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Lavera Ballentine

August 28, 2025

5  out of  5
rating by Lavera Ballentine
"My experience with state farm has been awesome 👌. My rep fatima has been amazing. The customer service that I received was very satisfying. All my questions were answered. Thanks you 😘"
We responded:
"Hi Ms. Ballentine, thank you for your business and support as a long-term customer of our insurance agency! I will definitely pass along your wonderful compliments to Fatima. Have a great holiday weekend! Best Charles"
Profile photo of Diane Barnes

Diane Barnes

August 21, 2025

5  out of  5
rating by Diane Barnes
"I called the office and spoke to Renia. She set up auto and renters insurance for me. She made the process quick and easy and I very much appreciated her patience and professionalism."
We responded:
"Hi Mrs Barnes, thank you for sharing how great it was to work with Renia! I will definitely pass along your compliments. We appreciate your business and support. All the best, Charles "
Profile photo of Wanda Parker

Wanda Parker

August 21, 2025

5  out of  5
rating by Wanda Parker
"Renia, is very professional, thorough and pleasant. She navigated through the details of my policy with ease. Any questions that I had was answered to the fullest compacity. Thank you!"
We responded:
"Hi Mrs. Parker, we appreciate your business and support of our insurance agency as a long term customer. Renia is a an awesome asset to out team and customers. I will definitely share your kind words with Renia! Best regards, Charles "
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Mary Toles

August 20, 2025

5  out of  5
rating by Mary Toles
"Ms. Renia was very detailed in reviewing my renewal policy."
We responded:
"Hi Mrs. Toles. We appreciate your business and wonderful feedback on how great it was to work with Renia. All the best, Charles "
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frederick orr

August 13, 2025

5  out of  5
rating by frederick orr
"Charles Cathey Jr State Farm family has been very great for the last 15 years. They have helped me navigate through multiple car insurance policies and explaining them for older people like myself. I would like to thank Janaine personally. She has been great at helping me while car shopping for the past few weeks."
We responded:
"Hi Mr Orr, we appreciate your business and support as a long time customer of our insurance agency! Thank you for sharing how awesome it was to work with Janaine. Have an awesome rest of your week! All the best, Charles "
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Nessa Wade

August 9, 2025

5  out of  5
rating by Nessa Wade
"Charles Cathey employee Ms. Renia was a great help very informative , patient and didn't take a long time to help with the service I need thank you Ms. Renia so much."
We responded:
"Hi Ms. Wade, we appreciate your business and support. Thanks for sharing how great and informative Renia was while taking care of your insurance. Have a great weekend! Charles "
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Nancy Dumont

August 5, 2025

5  out of  5
rating by Nancy Dumont
"Renia did an excellent job!"
We responded:
"Hi Mrs. Dumont, thank you so much for choosing our insurance agency today! We truly appreciate your trust and connection we’ve built over the years. Thank you for sharing how great it was working with Renia! All the best, Charles"
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Daniel Torres

August 2, 2025

5  out of  5
rating by Daniel Torres
"Amazing people working here. Renia was super helpful and patient with me and helped me get coverage! I would definitely recommend working with her she was amazing!"
We responded:
"Hi Daniel, thanks you so much for trusting our insurance agency with your insurance needs! We truly appreciate your business and are delighted to hear how amazing it was working with Renia. Your positive feedback means a lot to us, and we will be sure to pass along your kind words to Renia. Wishing you an awesome rest of your day! All the best, Charles"
Profile photo of Shabbir Hassan

Shabbir Hassan

August 1, 2025

5  out of  5
rating by Shabbir Hassan
"Renia is very great agent give do lie for full coverage 2 car only $239 super low price call this agent and ask for Renis"
We responded:
"Hi Shabbir, thank you for your kind words. We’re thrilled to hear that Renia provided you with great service. I'll be sure to share your feedback with Renia. Welcome to our insurance agency family, we're glad to have you with us. Best regards Charles "
Profile photo of Claudia Greer

Claudia Greer

July 31, 2025

5  out of  5
rating by Claudia Greer
"Was assisted by Renia Hudson, who did an excellent job meeting my insurance needs"
We responded:
"Hi Ms Greer, thank you for sharing your great experience while working with Renia! We appreciate your business. Have an awesome rest of your day! Charles "
Profile photo of Kasey Shipp

Kasey Shipp

July 30, 2025

5  out of  5
rating by Kasey Shipp
"Renia was great. She worked exceptionally hard to earn my business. Her service was diligent and compassionate. 5 out of 5. Don't hesitate to reach out to their firm!"
We responded:
"Hi Kasey, welcome to our insurance agency family! We appreciate your business and support. Thank you for sharing how great it was to work with Renia! All the best, Charles "
Profile photo of Byanka Anaya-Quintas

Byanka Anaya-Quintas

July 28, 2025

5  out of  5
rating by Byanka Anaya-Quintas
"Best Agent Ever! I always have great communication with their team, especially Fatima, and they always make sure I'm prepared for anything life throws at me!"
We responded:
"Hi Byanka. Thank you for trusting our State Farm Insurance Agency to protect you family! We appreciate your business and support. Thanks for the wonderful five star review and compliments. We appreciate it. Thanks Charles"
Profile photo of ALVIN BURNEY

ALVIN BURNEY

July 23, 2025

5  out of  5
rating by ALVIN BURNEY
"Great job really good 👍 on helping me out"
We responded:
"Hi Mr Burney, we appreciate your business and support as one of our long term customers. I will definitely pass along your compliments to Fatima! All the best, Charles"
Profile photo of Blossom Martindale

Blossom Martindale

July 22, 2025

5  out of  5
rating by Blossom Martindale
"Charles is one of the rare business owners with a forward-thinking mindset. He leans into developing himself and his team so they can continue to be trusted professionals for their community. It is humbling to work with him and his team, and I would highly recommend him as an agent who will be an advocate for protecting the lives of his customers."
We responded:
"Thank you so much Blossom for your thoughtful and wind words! On behalf of myself and the entire team we truly appreciate your recognition. Your coaching has motivated us to continuously grow and provide the best support and protection for our customers and our community. It has been an honor to work with you and your team, and we’re grateful to be a member of your Consulting services family! All the best, Charles"
Profile photo of Wolfgang Schuetz

Wolfgang Schuetz

July 22, 2025

5  out of  5
rating by Wolfgang Schuetz
"Renia was absolute Great talking me through all the options of my car insurance. Very responsive! There was even a change necessary to the insurance and also that was done very quick! Great service"
We responded:
"Hi Mr Schuetz, welcome to our insurance agency family! We appreciate your business. Thank you for sharing how great it was working with Renia! She is a great team member! All the best, Charles "
Profile photo of Jeremy Jacobsohn

Jeremy Jacobsohn

July 19, 2025

5  out of  5
rating by Jeremy Jacobsohn
"Off to a great start in Chicago with my new State Farm agent and team. They know the ins and outs of condo association rules and Janaine was able to tailor a policy to suit."
We responded:
"Hi Jeremy, welcome to Chicago and our insurance agency family! Thank you for sharing how great it was to work with Janaine! All the best. Charles "
Profile photo of antonio obanner

antonio obanner

July 18, 2025

5  out of  5
rating by antonio obanner
"The agent miss Renia, Was absolutely awesome, very professional. Was great working with her.I highly recommend."
We responded:
"Hi Mr O’Banner. Thank you for the five star review. We appreciate your business. Enjoy your day!"
Profile photo of Sheila Jackson

Sheila Jackson

July 18, 2025

5  out of  5
rating by Sheila Jackson
"Received Phenomenal Service from Renia Hudson she was Very Professional, helpful understanding and Knowledgeable. She made my conversation Pleasant , Informative and was A Great Listener."
We responded:
"Hi Mrs. Jackson, thank you for sharing how phenomenal and professional Renia’s service was! We are fortunate to have Renia as a vital part of our insurance agency team! All the best, Charles "
Profile photo of Howard Saffold

Howard Saffold

July 15, 2025

5  out of  5
rating by Howard Saffold
"Thank you Janaine, for your response and excellent service you are a credit to your employer."
We responded:
"Hi Mr Safford, we appreciate you sharing how valuable Janaine is to our team! Excellent customer service is what we strive for! All the best! Charles"
Profile photo of Roddric W. Sims (Biz Reality Coach)

Roddric W. Sims (Biz Reality Coach)

July 10, 2025

5  out of  5
rating by Roddric W. Sims (Biz Reality Coach)
"Renia was very diligent and responsive in answering any questions I had about updating my life insurance policy. I am truly appreciative of the professionalism and focus on customer service every time I reach out to the agency."
We responded:
"Hi Roddric, we appreciate your business and support as a long-term friend, Fraternity Brother 🤙🏽, and customer! Thank you for sharing how great it was to work with Renia. Have an awesome weekend! Blessings Charles "