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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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reggie owens

March 17, 2025

5  out of  5
rating by reggie owens
"I appreciate the help of Renee, she was very informative and helpful."
We responded:
"Hi Mr Owens, thank you for the generous compliment on Renia’s helpfulness! We appreciate your business as our new customer! Have an awesome rest of your week! Best regards Charles "
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Monese Brunious

March 14, 2025

5  out of  5
rating by Monese Brunious
"I had the pleasure of working with Fatima and Charles from State Farm, and I couldn't be more impressed with their exceptional service. From the very beginning, Fatima was incredibly helpful, taking the time to listen to my needs and answering all of my questions with patience and clarity. She made the process so easy and stress-free, ensuring I had the right coverage and felt confident in my decisions. They went above and beyond to assist me with the final steps of my policy. They were prompt, professional, and genuinely cared about making sure I had the best options available. Both Fatima and Charles made me feel like a valued customer, and I truly appreciate their dedication to their providing excellent customer service. Together, they are a fantastic team, and it's clear that State Farm is lucky to have them. If you're looking for knowledgeable, friendly, and reliable service, I highly recommend working with Fatima and Charles. They made my experience a 10/10!"
We responded:
"Hi Monese, we appreciate your wonderful feedback on Fatima’s exceptional service. Thank you for your business and support as one of our longterm customers. All the best, Charles"
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Maricela Aranda

March 12, 2025

5  out of  5
rating by Maricela Aranda
"I had an amazing experience with Janaine she went above and beyond to ensure I was satisfied with getting my vehicle insured and my rate"
We responded:
"Hi Maricela, we appreciate your business and support of our insurance agency. I'll definitely let Janaine know how much you appreciated her exceptional customer service! Sincerely Charles "
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Keshara Tyson

February 27, 2025

5  out of  5
rating by Keshara Tyson
"Charles was polite and professional. He went over my policies and made some recommendations. This company has great coverage that puts my mind at easy. I appreciate Charles and his staff members for everything they do. I highly recommend this insurance company."
We responded:
"Hi Keshara, it was a pleasure to meet with you today to review your insurance policies. We appreciate your business and support. Have an awesome evening! All the best, Charles"
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Jenny Fleurizard

February 19, 2025

5  out of  5
rating by Jenny Fleurizard
"Thank you Reina for being a fast and knowledgeable agent regarding my new policy . Reina was also very professional and explained everything. It was a very fast process and provided all the information needed about discount and best policy that can benefits me ."
We responded:
"Hi Mr Tetteh and Jenny, welcome to our insurance agency family! I will pass along your wonderful compliments to Renia! All the best! Charles"
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Anna Casalino

February 13, 2025

5  out of  5
rating by Anna Casalino
"Fatima was extremely helpful and polite and made my application process seamless."
We responded:
"Hi Ms. Catalina, we appreciate you sharing how helpful and polite Fatima was during your application process! We appreciate your business and support. All the best, Charles"
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Robert James

February 12, 2025

5  out of  5
rating by Robert James
"My State Farm agent Janaine Leach was very helpful in revealing to me how little coverage I had with Allstate. Miss Leach was helpful, thoughtful and considerate to my automotive needs. So glad I got her as an agent."
We responded:
"Hi Mr James, Welcome to our insurance agency family! We appreciate your feedback on how helpful Janaine was while getting you better coverage and value. Have an awesome rest of your day! Charles"
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James Garrett II

February 11, 2025

5  out of  5
rating by James Garrett II
"Very friendly and warm company. Renia was very helpful and thorough. Thank you for helping me get the best policy for my automotive."
We responded:
"Hi Mr Garrett, welcome to our insurance agency family! We appreciate your business and kind feedback on how friendly and thorough Renia was! All the best. Charles"
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Alisa Simmons

February 8, 2025

5  out of  5
rating by Alisa Simmons
"Fatima was very helpful. In. Explaining my policy. I got the price I was looking to pay for Car insurance Thank You"
We responded:
"Hi Mrs Simmons, We appreciate your business! Thank you for sharing how helpful Fatima was with your insurance needs. Thank you, Charles "
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Meredith Brown

February 7, 2025

5  out of  5
rating by Meredith Brown
"Definitely Charles Cathey agency provides that good ole' fashioned customer service with kindness, expertise, efficiency and always available. Renia exemplifies all these qualities. I'm sure the other staff which I have not yet had the pleasure of working with is awesome too!"
We responded:
"Hi Mrs. Meredith, we appreciate your business and support of our insurance agency! It’s great to hear that Renia customer service was great! We appreciate it! All the best, Charles"
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Kimberly Jones-Porche

February 6, 2025

5  out of  5
rating by Kimberly Jones-Porche
"Jazlyn was extremely professional and patient with me. Thank you State Farm for continuing to uphold your impeccable reputation!"
We responded:
"Hi Kimberly, we appreciate you sharing hope professional and patient Jazlyn was while helping with your insurance needs! We appreciate your business! Best regards, Charles"
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Griselda Magallanes

January 31, 2025

5  out of  5
rating by Griselda Magallanes
"Renia has been so helpful, she was able to decrease my auto insurance and offered a lower home insurance rate than what I currently have, I will be switching to State Farm for my home insurance. Thank you for your amazing customer service."
We responded:
"Hi Griselda, thank you so much for sharing how wonderful Renia was in helping you bundle and save on your home and auto insurance. Have a great weekend! Charles "
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Victor

January 30, 2025

5  out of  5
rating by Victor
"Mrs. Renia is very professional and did a great job need more people like her"
We responded:
"Hi Victor, we appreciate your business and wonderful feedback on Renia’s great service. Have a great weekend! Charles"
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G B

January 24, 2025

5  out of  5
rating by G B
"Renia, from the State Farm office, was extremely helpful in answering my questions regarding additional life insurance. We will talk again in a few months. Great customer service."
We responded:
"Hi GB, thank you for sharing how helpful Renia was regarding your life insurance needs. Helping our customers with life insurance is the most important thing we do to protect our customers families. We appreciate your business. Have an awesome weekend! Charles"
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BOBBY Carter

January 22, 2025

5  out of  5
rating by BOBBY Carter
"Just perfect! Ms Rene was the best help throughout all of my policies, Life car, motorcycle and rental"
We responded:
"Hi Mr Carter, we appreciate your business and would like to extend a warm welcome to you on behalf of our insurance agency! Thank you for sharing how great it was to work with Renia! Best regards, Charles "
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Yvonne Bass

January 17, 2025

5  out of  5
rating by Yvonne Bass
"From the first time I called Mr. Cathey's office and explained the coverage changes needed for our house; I felt a sense of comfort. When my sister and I went to the office, we instantly knew we picked the right place. The young ladies were very courteous and professional. Meeting Mr. Cathey was like meeting a family member, and ready to take care of business, and he did. Thank you, Mr. Cathey and your staff for giving us the comfort that we needed. Yvonne and Muriel Bass"
We responded:
"Hi Ms. Yvonne and Muriel Bass, welcome to our insurance agency family! We appreciate your business and strong support our our insurance agency. We consider it an honor and a pleasure to serve as your agent! Have a wonderful weekend! Charles"
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Stephy Andres

January 16, 2025

5  out of  5
rating by Stephy Andres
"Fatima was amazing very helpful keep up the great work!"
We responded:
"Hi Stephy, thank you for sharing how amazing it was to work with Fatima! We appreciate your business and support of our insurance agency! Have a wonderful weekend. Charles"
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Latanya Garner

January 15, 2025

5  out of  5
rating by Latanya Garner
"Janaine Leach was very professional, pleasant, patient and helpful. She’s a keeper"
We responded:
"Hi Latanya, we appreciate your business and support of our Insurance Agency! We agree that Janaine is a keeper! All the best, Charles "
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Frances Graham

January 13, 2025

5  out of  5
rating by Frances Graham
"Charles is a remarkable agent. He is very thorough and patient in reviewing your policies with you. He always follows up to make sure you are satisfied with the service you've received. Definitely a 5 star agency!"
We responded:
"Hi Frances, we appreciate your business and support of our insurance agency. Have an awesome rest of your week! Best regards! Charles "
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Sofia Martinez

January 12, 2025

5  out of  5
rating by Sofia Martinez
"I just want to say that Fatima was very patient when explaining the types of insurances to me. As a new mom, she was compassionate and thoughtful with helping me with life insurance. Thank you to her!!"
We responded:
"Hi Sofia, we appreciate your business and support of our insurance agency! Thank you for sharing your wonderful experience while working with Fatima. All the best, Charles "
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Angela Harvey

January 10, 2025

5  out of  5
rating by Angela Harvey
"Fatima Gama always takes care of my insurance needs. Very happy with her customer service skills!!"
We responded:
"Hi Ms. Harvey, we appreciate your business and long term support of our insurance agency. Thank you for sharing your feedback on Fatima’s great customer service. Best regards Charles"
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Jose Gama

January 10, 2025

5  out of  5
rating by Jose Gama
"It was a good experience working with this State Farm. Fatima has great customer service skills."
We responded:
"Hi Mr Gama, thank you for letting me know how great it was working with Fatima! I'll be sure to pass along your positive feedback! Have a great weekend! Charles"
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Rosalia Ruiz

January 10, 2025

5  out of  5
rating by Rosalia Ruiz
"Fatima was awesome! She answered all my questions and was a big help!"
We responded:
"Hi Ms. Ruiz, thank you for sharing how awesome it was to work with Fatima! We appreciate your business as a valued customer of our insurance agency! All the best! Charles "
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Simone Woods

January 9, 2025

5  out of  5
rating by Simone Woods
"I appreciate the coverage review and the recommendations- reminders."
We responded:
"Hi Simone, we appreciate your five star review. We value you as our customer! Enjoy your day. Charles"
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Grace Joo

January 6, 2025

5  out of  5
rating by Grace Joo
"Ranae was a pleasure to work with! Cali buddies! Process was simple and smooth thank you!"
We responded:
"Hi Grace, welcome to our insurance agency family! We appreciate your business! Have an awesome rest of your day! Charles "