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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Espahbodi

May 1, 2026

5  out of  5
rating by Sara Espahbodi
"Renia and everyone I spoke with at the Charles Cathey agency was amazing! I was closing on a house within 24 hours and the created a reasonable quote and helped me through all the steps! In fact, they’re still answering my questions and being their helpful selves. If you’re looking for kind, honest, and reasonable for your insurance needs—look no further!"
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Behind Walls Beyond Silence

April 30, 2026

5  out of  5
rating by Behind Walls Beyond Silence
"He was very informative as a guest speaker in the NHS Seminar that I attended. I appreciate you Charles!"
We responded:
"Thank you for the generous review! My passion is to teach and educate on the importance of homeowners insurance during the home buying process! All the best, Charles "
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Dejon Fisher

April 27, 2026

5  out of  5
rating by Dejon Fisher
"“Aja” did a wonderful service with helping me!"
We responded:
"Hi Dejon, welcome to our insurance agency! We appreciate the great feedback on Aja’s wonderful service! Best, Charles "
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omar scott

April 27, 2026

5  out of  5
rating by omar scott
"Miss Reina Hudson was very professional and she on top of things. I appreciate her for that and I’m glad that I dealt with her."
We responded:
"Hi Omar, we appreciate your business as a new customer of our insurance agency. Thank you for sharing how professional Renia was! All the best, Charles "
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JOSELE MENDOZA

April 23, 2026

5  out of  5
rating by JOSELE MENDOZA
"Victoria"
We responded:
"Hi Josele, thank you for the great feedback for Victoria. We appreciate your business. Best, Charles "
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Eric Valentine

April 21, 2026

5  out of  5
rating by Eric Valentine
"Renia was extremely helpful in setting me up both, home and auto. With a switch from another major insurance company, I was able to save over $3,100 annually. Renia made the transition easy and simple, going into great detail about the coverages and options that were offered. Would highly recommend!!!!!"
We responded:
"Hi Eric, welcome to our insurance agency family! I appreciate you sharing how extremely helpful Renia was during the application process. We appreciate your business! All the best, Charles "
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Jasmine Neal

April 21, 2026

5  out of  5
rating by Jasmine Neal
"Victoria assisted with drive safe and save to keep my discount!"
We responded:
"Hi Jasmine, thank you for sharing your great experience while working with Janaine. Have an amazing rest of your week! Charles "
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Sharon Smiley

April 21, 2026

5  out of  5
rating by Sharon Smiley
"Victoria was very nice and helpful with my situation. Victoria emailed me what I needed before we even finished the conversation. Thank you Victoria for you being you!"
We responded:
"Hi Ms. Smiley, thank you for sharing how nice and helpful Victoria was today! We appreciate your business! All the best, Charles "
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Arthur Mayberry

April 17, 2026

5  out of  5
rating by Arthur Mayberry
"Aja was wonderful helping me with resetting my state farm app"
We responded:
"Hi Arthur, thanks for sharing how great Renia was while quoting your insurance needs. Enjoy your weekend, Charles "
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Cooky EberhardtDiva

April 14, 2026

5  out of  5
rating by Cooky EberhardtDiva
"I purchased some auto insurance today from State Farm. Renia was the person that assisted me. She was very knowledgeable and helpful in getting me a very good price for the coverage that I wanted and needed. I also have life insurance with the same company. I appreciate all the help I get from the staff and I will recommend them all the time. Grateful,"
We responded:
"Hi Ms. Eberhardt, thank you for sharing how knowledgeable and helpful Renia was. Have a great evening! Charles"
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Peace B. Still

April 14, 2026

5  out of  5
rating by Peace B. Still
"Renia was very professional and helpful."
We responded:
"Hi Dr. Penn, welcome to our insurance agency family! We appreciate the wonderful feedback regarding Renia’s professionalism. All the best, Charles "
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Thomasina Tate

April 14, 2026

5  out of  5
rating by Thomasina Tate
"Victoria was very helpful"
We responded:
"Hi Ms. Tate it was great to see you yesterday. I will pass along your compliments to Victoria. Have a wonderful evening! Charles"
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Lionel Keys

April 13, 2026

5  out of  5
rating by Lionel Keys
"I had a 11am appointment with Miss Aja Whiteside today and we had a great meeting ( we ran into a tech problem but with patients she and understanding Miss whiteside handeled it two thumbs up 👍🏾 👍🏾"
We responded:
"Hi Lionel, we appreciate your business as one of our longtime customers! Thank you for sharing how great it was to work with Aja! Have a great rest of your day,. Best, Charles "
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Cary Grant

April 13, 2026

5  out of  5
rating by Cary Grant
"Awesome experience every time I call. Today Victoria assisted me with my premium payment as well as information I was seeking, in order to upgrade my coverage. She was very friendly and professional, completely answering all of my questions. I wouldn't go anywhere else for coverage."
We responded:
"Hi Mr Grant, we appreciate your business and support. Thank you for the positive review! All the best, Charles "
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PattiCakes Miller

April 10, 2026

5  out of  5
rating by PattiCakes Miller
"Fatima provided such genuine customer service care in handling my insurance issues."
We responded:
"Hi Pat, thank you for putting your trust in our team and insurance agency. Thanks for sharing how genuine and caring Fatima was in helping with your insurance! All the best my friend, Charles"
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michelle

April 10, 2026

5  out of  5
rating by michelle
"Best price insurance. The staff are courteous and helpful."
We responded:
"Hi Michelle, welcome to our insurance agency family! Thank you for the great review and feedback for Renia! We appreciate your business. Best regards, Charles "
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Bobby Martin

April 9, 2026

5  out of  5
rating by Bobby Martin
"I did a review today and Diana did a great job helping me to understand and make the necessary adjustments. Pleasant experience!"
We responded:
"Hi Mr. Martin, thank you for meeting with Diana to review insurance policies with our agency. I will pass along your wonderful feedback to Diana. All the best, Charles "
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Monica Downer

April 8, 2026

5  out of  5
rating by Monica Downer
"Charles Cathey has been my broker for years. His staff is always willing to help. Today I spoke with Cynthia. She was amazing, Bubbly personality and she answered my concerns expeditiously. Thank you Cynthia."
We responded:
"Hi Monica, we appreciate your business and support as our long term customers. Thank you for sharing how wonderful it was to work with Cynthia. All the best, Charles "
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Gina Sykes

April 8, 2026

5  out of  5
rating by Gina Sykes
"Renia was the absolute best. Her professionalism with me was top tier."
We responded:
"Hi Gina, welcome to our insurance agency family! We appreciate your business. Thank you for sharing how great it was to work with Renia! All the best, Charles "
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Karen Caldwell

April 3, 2026

5  out of  5
rating by Karen Caldwell
"Received great customer service."
We responded:
"Hi Mrs Caldwell, we appreciate your business and your wonderful feedback. All the best, Charles "
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Pauline Golliday

April 3, 2026

5  out of  5
rating by Pauline Golliday
"Ms.Renia was very informative about my Rental insurance and asked if I needed insurance for anything else thank you’ll for your concern. Thank you Ms.Renia!"
We responded:
"Thanks we appreciate it!"
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Shontavia

April 2, 2026

5  out of  5
rating by Shontavia
"Five stars all the way around great communication. They are very kind and patient with their clients. They are very informative of any changes or updates. They take the time to explain everything that is going on with your policy so that you know exactly what you’re getting into or what you have. I’ve been with them for two years and I have not one complaint. There agent Renia is very kind very patient very understanding and goes above and beyond to assist her clients and I really do appreciate her Service, if you are looking for renters insurance homeowner insurance vehicle insurance this is definitely The company to go with you will not be disappointed."
We responded:
"Hi Shontavia, we appreciate the wonderful review for Renia! We appreciate your business and support of our insurance agency! Best, Charles"
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lashawna mazique

March 31, 2026

5  out of  5
rating by lashawna mazique
"I've been with State Farm for over 25 years and it has been THEE best service. From great rates to assisting with a recent claim. I recently just purchased a newer vehicle and Victoria was the best of help!! Wouldn't go any other place..."
We responded:
"Hi Lashawna, thank you for being a long-term customer of our insurance agency! We appreciate your business and support. Thank you for sharing how great it was working with Victoria! Best, Charles"
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Delores Sconyers

March 30, 2026

5  out of  5
rating by Delores Sconyers
"Victoria was very helpful"
We responded:
"Hi Mrs. Sconyers, thank you for being a long-time customer. We appreciate your support and compliments on Victoria’s helpfulness. All the best, Charles "
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Triniti Bailey

March 28, 2026

5  out of  5
rating by Triniti Bailey
"Great service, Fatima was a joy to work with and handled everything great."
We responded:
"Hi Triniti, thank you for sharing how great Fatima was! We appreciate it. All the best, Charles "