State Farm® Insurance Agent Charles Cathey Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mariah Williams
September 9, 2024
5
out of
5
rating by Mariah Williams
"Renia is very helpful and walks with you through every step of the way. I highly recommend dealing with her for any of your personal needs. No question will go unanswered! Thank you Renia ☺️"
We responded:
"Hi Mariah, it's great to hear how helpful and through Renia was! We appreciate your feedback and support. All the best! Charles"
Paul Calio
September 9, 2024
5
out of
5
rating by Paul Calio
"Cynthia was great to work with! She helped me update both my renters and auto insurance. She was receptive and clear communicated timelines on when updates would take place. 5/5!"
We responded:
"Hi Paul, thank you for sharing your feedback and compliments on Cynthia’s great service! We appreciate your business! All the best! Charles"
J Karriem
September 9, 2024
5
out of
5
rating by J Karriem
"Janaine was very helpful in guiding me thru making my selection of insurance. She was very knowledgeable and personable. Very pleased with her help."
We responded:
"Hi Mr Karriem, thank you for sharing your great experience while working with Janaine at our insurance agency! We appreciate your business. Have an awesome rest of your day! Charles "
Aisha Britton
September 6, 2024
5
out of
5
rating by Aisha Britton
"I just want to say thank you so much to Ms. Fatima and Ms. Jazlyn , you both have been very kind and patient with me and my family."
We responded:
"Hi Alisha, thank you for your wonderful review. We appreciate your business. Have a great rest of your day! Charles"
Catherine Oyebanjo
September 6, 2024
5
out of
5
rating by Catherine Oyebanjo
"Renia was professional, understanding and patient with me and, I appreciate her professionalism. She made me feel great about joining State Farm and with this particular agent. I can't wait to personally meet the staff. Thanks again."
We responded:
"Hi Catherine, thank you for sharing your great experience while working with Renia from our insurance agency! Welcome and we appreciate your business and support. Best regards! Charles "
Teressa Harrison
September 5, 2024
5
out of
5
rating by Teressa Harrison
"Jazlyn was a big help to me by explaining the Safe and Save driving app. I'm a little apprehensive but I'll be trying it to save some money on my insurance 🤔"
We responded:
"Hi Teressa, thank you for your support of our insurance agency as a long term customer. Thank you for sharing your wonderful experience while working with Jazlyn! All the best. Charles "
Elizabeth Smith
August 30, 2024
5
out of
5
rating by Elizabeth Smith
"I had the pleasure of meeting Jazlyn after several telephone interactions. Jazlyn was knowledgeable, professional and pleasant to talk with. After receiving some incorrect information from the main customer service number, Jazlyn was always there to give me the correct information. I was already upset over the loss of my car but she was there for me. I needed to finalize the process of closing my claim so I could get payment and get into the solution. I wish I could have spoke with Jazlyn for everything I needed because she knew all of the answers and connects on what needed to be done. Grateful I had the opportunity to have Jazlyn helping me through this trauma."
We responded:
"Hi Mrs Smith. Thanks for the wonderful feedback on Jazlyn’s great customer service and professionalism! We appreciate your support of our insurance agency over the years! All the best, Charles"
Winfred Causby
August 29, 2024
5
out of
5
rating by Winfred Causby
"I'm very satisfied with the service that I get from my age and Renee she's very helpful in anything that I need."
We responded:
"Hi Mr Causby. Thank you for sharing your great experience while working with Renia! Have a wonderful evening! Best regards Charles "
Michael Buchanan
August 27, 2024
5
out of
5
rating by Michael Buchanan
"Jaclyn did an excellent job explaining to me about my insurance/rental coverage."
We responded:
"Hi Michael, we appreciate your support of Jazlyn and our insurance agency! Jazlyn does an excellent job assisting our customers! All the best! Charles "
Olivia Owens
August 27, 2024
5
out of
5
rating by Olivia Owens
"Renia was incredible. Very thankful for her help"
We responded:
"Hi Olivia, I would like to extend a warm welcome as a new member of our insurance agency family. We appreciate your business and great feedback on Renia’s incredible service. Have a great rest of your day! Charles "
Keith T
August 23, 2024
5
out of
5
rating by Keith T
"I talked with Reina and she is great to work with as well as the rest of the staff. They give great service."
We responded:
"Hi Keith T, we appreciate the great feedback for Renia and the rest of the team. We appreciate your support of our insurance agency! Have a wonderful weekend! Charles"
Stephanie sherrod
August 17, 2024
5
out of
5
rating by Stephanie sherrod
"I worked with Renia today. She was pleasant. Knowledgeable and answered all of my questions. I have been a customer of Charles Cathy for 20 years and highly recommend this agency."
We responded:
"Hi Stephanie, we appreciate your business and support as a long term customer of our insurance agency! All the best to you and your family! Blessings Charles"
HARP WILL
August 17, 2024
5
out of
5
rating by HARP WILL
"Today i had a professional encounter over the telephone with agent Renia. She took the time to go over home and auto quotes with me and she made sure that i understood every detail and incentive given per quotes. She throughly answered any/and all questions that i had; and that was important to me. We conversed about all incentives savings and life within itself. It was as though i had known her for years. Thank you Renia for making me comfortable from when i called; i was in full stressed mode about getting quotes. Keep up the excellent work that you are doing and may God continue to bless you and the State Farm Company of Charles Cathey Jr in keeping us safely insured. Together We Stand; Divided We Fall."
We responded:
"Good evening Harp, Thank you for sharing such an inspiring message on how awesome Renia was as you looked for a better value and insurance agency to help with your insurance needs. Welcome to the Charles Cathey Agency family! Have an amazing weekend. Best regards, Charles "
Efuru Miller
August 16, 2024
5
out of
5
rating by Efuru Miller
"I spoke with Jazlyn today, she was patient and helpful with answering all my questions and explaining different the different policies to me. Awesome Customer Service!"
We responded:
"Hi Efuru, thank you for sharing how great it was to work with Jazlyn. We appreciate your business. All the best, Charles "
Debra Ivy
August 15, 2024
5
out of
5
rating by Debra Ivy
"Renia assisted me with changing my auto insurance she was very heĺpful and informed about. Services offered by insurance company."
We responded:
"Hi Debra, we appreciate your feedback on Renia’s great service. Welcome to our insurance agency! Have a great weekend! Charles"
Jasmine Neal
August 13, 2024
5
out of
5
rating by Jasmine Neal
"Janaine is a very good customer service agent great help with everything I needed done will refer her with others thanks"
We responded:
"Hi Jasmine, thank you for sharing your great experience while working with Janaine. Have an amazing rest of your week! Charles "
Alyssa Felton
August 13, 2024
5
out of
5
rating by Alyssa Felton
"Janaine was an amazing customer service rep and got me everything i needed !"
We responded:
"Hi Alyssa, Happy Tuesday! Welcome to our insurance agency family. We appreciate your compliments on Janaine’s amazing customer service! Enjoy the rest of your day! Charles"
Ifadunke Olayemi
August 12, 2024
5
out of
5
rating by Ifadunke Olayemi
"Renia was great to work with"
We responded:
"Hi Ifadunke, we appreciate the feedback on Renia’s great work! All the best Charles"
Leon Edmond
August 12, 2024
5
out of
5
rating by Leon Edmond
"Janaine was helpful."
We responded:
"Hi Mr. Edmond, Happy Tuesday. Thank you for your feedback on how helpful Janaine was. We appreciate your business and long term support of our insurance agency. Best wishes. Charles "
Diane Dungey
August 12, 2024
5
out of
5
rating by Diane Dungey
"Janaine was helpful assisting me with my paperwork."
We responded:
"Hi Mrs Dungey, thank you for the compliments on Janaine’s great customer service. We appreciate you being a long term customer at our insurance agency. Have a great rest of your day! Best regards Charles"
Carolyn Martin
August 12, 2024
5
out of
5
rating by Carolyn Martin
"Jazelyn was very helpful, courteous, and professional"
We responded:
"Hi Mrs Martin, we appreciate your business and support as a long term customer of our insurance agency. I will definitely pass along your compliments to Jazlyn. Have an awesome rest of your day! All the best Charles "
Pamela Ball
August 9, 2024
5
out of
5
rating by Pamela Ball
"Agent Renai was very helpful, professional and patient. She heard my concerns and quickly responded with the information I needed. The quote she provided for home owner protection insurance helped me to quickly decide this was the policy for me. Thank you Renai."
We responded:
"Hi Mrs Ball, thank you for sharing your wonderful experience while working with Renia! We appreciate your support for our insurance agency! All the best to you and your family! Best regards Charles "
Denita King
August 9, 2024
5
out of
5
rating by Denita King
"Hi, my agent at State farm name is Jazlyn, she has been my State farm agent for years. She keeps me informed of my Car Insurance and my Life Insurance I have with State farm. She is very informative and professional. Thank you Jazlyn and State farm ☺️"
We responded:
"Hi Ms. King, Happy Friday and thank you for the compliments on Jazlyn’s great customer service! We appreciate you and thank you for supporting our insurance agency as a long term customer! Have a great week! All the best Charles"
Manju Chinnappa
August 9, 2024
5
out of
5
rating by Manju Chinnappa
"I needed new auto insurance today as I had just moved from out of state. It was a pleasure to work with Renia. She explained all the options and coverage types and also highlighted ways to save money. The whole process took just a few minutes. I look forward to working with them."
We responded:
"Hi Manju, welcome to our insurance agency family. We appreciate your business and kind words regarding Renia’s great service! Welcome to Chicago! Best regards! Charles"
Saudia Dawson Taylor
August 9, 2024
5
out of
5
rating by Saudia Dawson Taylor
"Fatima has great customer service. I would recommend Charles Cathey Jr Statefarm Insurance."
We responded:
"Hi Saudia, thank you for the great review and recommendation for our insurance agency. I will gladly share your wonder compliments with Fatima! All the best. Charles"