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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOHNNIE P

JOHNNIE P

July 25, 2026

5  out of  5
rating by JOHNNIE P
"Aja was very helpful in finding me a great prices for my vehicles. A friendly and kind person who gives good costumer services. Thank you Aja.."
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marvin Chicago

July 24, 2026

5  out of  5
rating by marvin Chicago
"Fatima spoke very clearly, heard my request and gave me the answer to my needs."
We responded:
"Hi Marvin, thank you for being a longtime customer of our insurance agency family! We appreciate the wonderful feedback for Fatima. Enjoy your weekend. Charles "
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Ernest White

July 23, 2026

5  out of  5
rating by Ernest White
"Talked to Aja at State Farm today. She is very knowledgeable and extremely kind. Aja help me with things that I don't know and gave me lessons on how I could do things on my phone. I really enjoyed my visit.Thank you Aja"
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Brenda Smalls

July 22, 2026

5  out of  5
rating by Brenda Smalls
"Amazingly Knowledgeable"
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Lena Witherspoon

July 22, 2026

5  out of  5
rating by Lena Witherspoon
"Good customer service Renia from Charles jr State Farm’s"
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Anthony Prince

July 22, 2026

5  out of  5
rating by Anthony Prince
"Good ppls"
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Rosemary Murray

July 18, 2026

5  out of  5
rating by Rosemary Murray
"Aja was very knowledgeable and helpful.
She kind and very polite.
I give her 5 🤩"
We responded:
"Hi Mrs. Murray, thank you for the 5 Star review for Aja! Have a great weekend! Thanks Charles"
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Patrick Harmon

July 16, 2026

5  out of  5
rating by Patrick Harmon
"Very informative and professional. Renia was very helpful."
We responded:
"Hi Patrick, thank you for the great feedback on Renia’s professionalism! We appreciate your business and support. All the best, Charles "
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Ashley Heckman

July 14, 2026

5  out of  5
rating by Ashley Heckman
"Victoria was been a peach to work with from day one. Aja was also a delight. 10/10"
We responded:
"Hi Ashley, we appreciate the great feedback on Aja’s great work on your insurance needs. We appreciate your business! All the best, Charles "
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Megan R

July 6, 2026

5  out of  5
rating by Megan R
"Victoria was kind and helpful!"
We responded:
"Hi Megan, thank you for sharing how kind and helpful Victoria was! All the best, Charles
"
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Leon Walton

July 2, 2026

5  out of  5
rating by Leon Walton
"Victoria assisted scanning my claims documents"
We responded:
"Hi Mr. Walton, we appreciate your business and support of our insurance agency. We appreciate
your positive feedback on how great it was to work with Renia. Happy New Year! Best Charles
"
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Tekylah Mcnary

June 30, 2026

5  out of  5
rating by Tekylah Mcnary
"Homeowners insurance, process was very simple! Victoria assisted me"
We responded:
"Hi Tekylah, thank you for easy it was to work with Victoria while insuring your home with our insurance agency! Welcome to our insurance agency family! Charles "
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Tramaine Bell

June 30, 2026

5  out of  5
rating by Tramaine Bell
"Aja Whiteside was great! Super helpful, super knowledgeable, & very friendly."
We responded:
"Hi Tremaine, we appreciate you sharing how helpful, knowledgeable, and friendly Aja was while assisting with your insurance needs! All the best, Charles "
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Kimberli Pullin

June 30, 2026

5  out of  5
rating by Kimberli Pullin
"Victoria assisted with auto insurance and DSS"
We responded:
"Hi Ms. Pullin, welcome to our insurance agency family! We appreciate your business and the wonderful feedback on Victoria’s service! All the best, Charles "
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Antonette Reese

June 29, 2026

5  out of  5
rating by Antonette Reese
"I was in the process of switching my policy from State Farm to a lower cost provider Aja explained lower cost quotes I was receiving was a basic plan and she was correct.
Thank you Aja for your excellent customer service."
We responded:
"Hi Ms. Reese, thank you for sharing how great it was working with Aja to compare how we are offering better insurance coverage and value! We appreciate your business. All the best, Charles "
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Emily Taylor

June 29, 2026

5  out of  5
rating by Emily Taylor
"The team at this Statefarm branch are very helpful. I had to call and add a new vehicle to my policy and Aja was very helpful in getting the process done."
We responded:
"Hi Emily, thank you for sharing how helpful Aja and our agency team has been for your insurance needs! We appreciate your business. Enjoy your day! Charles "
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Steven Pickett

June 27, 2026

5  out of  5
rating by Steven Pickett
"Great experience… Victoria was very very helpful"
We responded:
"Hi Mr Pickett, we appreciate the positive feedback on your great experience while working with Victoria! All the best, Charles
"
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Mr. Pitts

June 27, 2026

5  out of  5
rating by Mr. Pitts
"Super Great consumer service from Aja!! Very informative and Awesome prices! Thank you very much."
We responded:
"Hi Mr. Pitts, welcome to our insurance agency family! Thank you for sharing how awesome it was to work with Aja! I will definitely pass along your compliments! All the best, Charles "
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Jennifer Malinowski

June 27, 2026

5  out of  5
rating by Jennifer Malinowski
"Thank you Diana and Aja! You were great to work with helping me change my address and getting my policy updated and saving me money! Keep up the great work!"
We responded:
"Hi Mrs. Malinowski, thank you for being a longtime customer of our insurance agency! We appreciate your business and support over the years! Your great feedback for Diana and Aja is appreciated. It means a lot! Charles "
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Michael Smith

June 23, 2026

5  out of  5
rating by Michael Smith
"I delt with Diana, and I must say that’s how customers are supposed to be treated, she was knowledgeable, helpful and Very polite and courteous"
We responded:
"Hi Mr Smith, we appreciate your business and the wonderful feedback on Diana’s great service! All the best, Charles"
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Barbara Bracy

June 23, 2026

5  out of  5
rating by Barbara Bracy
"Wonderful experience, great information, very informative am very professional.
Thank you Fatima Thanks"
We responded:
"Hi Ms Bracy. Thank you for being a long term customer of our insurance agency! We appreciate the 5 Star review. Have a great weekend! Thanks Charles"
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Elizabeth M.

June 23, 2026

5  out of  5
rating by Elizabeth M.
"Diana was very professional and patient. I have been with Charles as a customer for over 25 years. He always delivers. Honest and up front. I get what I need with a phone call but enjoy going in to the office to visit."
We responded:
"Hi Ms. Miles, thank you for being a long-time customer of our insurance agency! We appreciate your business and the great feedback for Diana! All the best, Charles "
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Victor Webb

June 22, 2026

5  out of  5
rating by Victor Webb
"Victoria assisted me with my auto insurance"
We responded:
"Hi Mr. Webb, we appreciate your business! I will gladly pass along your compliments to Victoria. Enjoy your day. Charles "
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Julez_00

June 22, 2026

5  out of  5
rating by Julez_00
"RENIA was the best she provided me with the greatest service very efficient as well!"
We responded:
"Hi Julez, welcome to our insurance agency family! We appreciate your business and wonderful feedback on Renia’s great service! Enjoy your day. Charles "
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Roesander Lane

June 20, 2026

5  out of  5
rating by Roesander Lane
"Victoria was amazing. She could sell me a boat with a hole in it. Her pleasant tone and demeanor throughout the sell was positive and uplifting."
We responded:
"Hi Roesander, thanks for sharing how amazing it was working with Victoria! I will definitely pass along your great feedback! Enjoy your day. Charles "