Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie Profit

Jackie Profit

December 2, 2023

5  out of  5 rating by Jackie Profit
"I had a great experience with Renia yesterday with helping me get some insurance she just don't know how much I appreciate her for everything she did and being just who she is"

Toussaint Stevens

November 30, 2023

5  out of  5 rating by Toussaint Stevens
"Efficiency!!!!!! I was in and out within 15 minutes. Jazlyn was the rep who assisted me with my policy. She was kind, straight-forward, and very courteous answering all my questions/concerns. She even put me on to some great music! I am very comfortable with my policy and very glad that I stopped in. Thanks so much to the team at this location!"

Lissa Johnson

November 30, 2023

5  out of  5 rating by Lissa Johnson
"I was very satisfied with the service that I received from Renia Hudson she took the time to explain everything to me and I would recommend this place thanks again for your help"

Felicia West-Brown

November 29, 2023

5  out of  5 rating by Felicia West-Brown
"Thank you, Akerya, for all your assistance in helping me to move me policies from American Family to State Farm. You were pleasant and patient and worked diligently to get me the information I needed in finalizing my decision. I appreciate the great customer service and follow-up. I look forward to doing business with you in the future."

Martavius Richardson

November 29, 2023

5  out of  5 rating by Martavius Richardson
"Very helpful & patient with all my questions. I was assisted by Akerya."

William Thompson

November 20, 2023

5  out of  5 rating by William Thompson
"Jazlyn was more than helpful, she actually saved me money. She just had a personality that made me feel she was genuinely trying to help me. She was patient and very knowledgeable about what I was trying to do. I wasn’t sure what to do, but she asked questions and figured it out. Then she gave me options and got me on the right page. Knowing Mr. Cathey I’m sure everyone in the office is just as helpful, but I’m thankful that Jazlyn was the one that said “may I help you”."

Nina Bell

November 20, 2023

5  out of  5 rating by Nina Bell
"Charles Cathey’s team has been wonderful and I’ve used them for both my home and car insurance now for over five years. Recently I made a change and Akerya Bell was wonderful in helping me shift my insurance over to a new vehicle, it was seamless!"

Hatia Power

November 15, 2023

5  out of  5 rating by Hatia Power
"With my 20yrs Experience in Customer Service.. the Charles Cathy Jr. Branch of State Farm Definitely receives 5 Stars from me! Renia Hudson advise was Knowledgeable, she was Pleasant, Patient, Friendly, and Helpful to ensure all of my needs were met! Everyone in the office was kind and I was able meet Mr. Charles! I will definitely be referring anyone looking for any assistance. Thank You Team Charles Cathey Jr.-State Farm!!"

Brian Jones

November 14, 2023

5  out of  5 rating by Brian Jones
"Thanks to Akerya for being so helpful and patient with me while curating the policy that addressed all my needs and concerns. Akerya had all the answers to my question. How business should be done."

keith evans

November 10, 2023

5  out of  5 rating by keith evans
"After having insurance with one of them second hand insurance for several years.Akery from the Charles Jr office was the best in helping me with my auto policy. Thank you so much!!"

yolanda faulkner

November 6, 2023

5  out of  5 rating by yolanda faulkner
"Very professional"

Shanell Lofton

October 28, 2023

5  out of  5 rating by Shanell Lofton
"So far so good with State Farm. I would recommend this insurance company to anyone."

Teresa Bradley

October 27, 2023

5  out of  5 rating by Teresa Bradley
"Akerya Bell was very helpful funny and made me feel so comfortable she could have sold me anything. Felt like speaking to an old friend. Ask for Akerya Bell she is awesome!!!"

Donnell Moore

October 18, 2023

5  out of  5 rating by Donnell Moore
"Akerya was very nice and professional.."

Jocelyn Winston

October 16, 2023

4  out of  5 rating by Jocelyn Winston
"Gave me a great quote. Making sure I have all the coverage I need! Thank you for making sure everything was done."

Ulysess McNairy

October 10, 2023

4  out of  5 rating by Ulysess McNairy
"Akerya was great she reviewed my application found an error corrected it and saved me money. Thank you Akerya"

Aurora Andrews

October 3, 2023

5  out of  5 rating by Aurora Andrews
"Akerya Bell was very nice and helpful and patient when helping me set up my new policy and coverage and helping explain things more that confused me. Very nice people with state farm"

Sharon D Harper

September 21, 2023

5  out of  5 rating by Sharon D Harper
"Renia help she great customers services."


September 18, 2023

5  out of  5 rating by cyajakaiye5115
"I've had only the greatest experiences with Charles Cathey Jr. and his exceptional staff. There is a staff member that shines like a diamond. Ms. Renia!!! She renders the greatest customer service ever. There has been days when I was ranting. Ms. Renia listens, and with her soothing voice, she replies, "I totally understand.". I had to let her know that her calmness and great customer service, made me feel ashamed of the way I ranted. I give Mr. Cathey's staff 10 stars, for they shine bright, and go above and beyond to render the greatest customer service ever!"

Gerald Walton

September 17, 2023

5  out of  5 rating by Gerald Walton
"Very helpful with all my insurance needs"

Joyce Williams

September 11, 2023

5  out of  5 rating by Joyce Williams
"I am so satisfied with my agent Akerya she very professional She caring willing to listen to my concerns, she has been helpful with me matters that’s so confusing, when you finish she gives you that extra since of security. I am happy I was referred to her by my daughter Lisa Love, I am very very satisfied with her she’s an access to the company. I glad I got someone I can talk to and get a honest response.♥️♥️♥️"

Cina McGrew

September 10, 2023

5  out of  5 rating by Cina McGrew
"I called state farm to get a quote on rental insurance. spoke with Renia . She was awesome! I recived excellent customer service, she explained everything to me step by step. I'm glad to be a customer with state farm and this location! Thank you!"

Keisha Winfield

September 9, 2023

5  out of  5 rating by Keisha Winfield
"Charles Cathey State Farm provides excellent customer service and suggestions to fit your needs. Renia is the representative that assisted me and she provided important information I needed to help me make my choices. I Love working with a company and all representative are knowledgeable. They never disappoint me. Thank you"

Roxane Kent

August 29, 2023

5  out of  5 rating by Roxane Kent
"They take care of you and make sure you get the very best price. Fast and efficient the office staff is the best."


August 28, 2023

5  out of  5 rating by NickTAKAha
"Just moved to the city and Akeyra was amazing in helping me get a policy that fit my budget and needs!"