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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Winters

Karen Winters

February 4, 2026

4  out of  5
rating by Karen Winters
"Thanks Aja for the wonderful customer service, people like you are truly appreciated."
We responded:
"Hi Ms. Winters, thanks for sharing how wonderful Aja’s customer service was! We appreciate your business! Charles "
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Derrill Porter

February 4, 2026

5  out of  5
rating by Derrill Porter
"It was a pleasure speaking with Aja, she was informative concerning the information shared about my homeowner policy and my car insurance. We were able to speak freely. It was refreshing."
We responded:
"Hi Ms. Porter, thanks for sharing how great it was while working with Aja! We appreciate your business. Charles"
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Jennyfrom Da Chi

January 27, 2026

5  out of  5
rating by Jennyfrom Da Chi
"I would like to thank Aja at the office she is a wealth of information and so very professional. She made me smile today. There are still knowledgeable people in the industry 👍🏾👏👏"
We responded:
"Hi Jennifer, we appreciate your business and your five star review. Thanks for trusting our Insurance Agency for all of your Insurance needs for your family! Have a great weekend. Charles"
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Keisha Winfield

January 26, 2026

5  out of  5
rating by Keisha Winfield
"Charles Cathey State Farm provides excellent customer service. Victoria & Cynthia are amazing and went over and beyond to assist me. They took the time to walk me through my policy & committed to calling me the next day to answer my questions that she needed to get the answers to. Victoria is very helpful & knowledgeable. I truly recommend this State Farm as they work with you to satisfy your every need. Thank you"
We responded:
"Hi Keisha, we appreciate your business and trust in our insurance agency. Thank you for the wonderful review and compliments about Renia’s service. Have a wonderful weekend. Charles"
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Stacey Morton

January 24, 2026

5  out of  5
rating by Stacey Morton
"Aja is friendly, professional and efficient. Love the service! I appreciate doing business with the Cathey agency."
We responded:
"Hi Stacey, It’s our pleasure to serve as your trusted insurance agency. Thank you for sharing how great is was to work with Aja! All the best, Charles"
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Mark Forsgren

January 23, 2026

5  out of  5
rating by Mark Forsgren
"Aja was friendly & answered all my questions. We even talked of life experiences for awhile as she helped me through a renters insurance prob. I also turned her on to my 2 cd's. Rock on Aja 🎸🧨💥"
We responded:
"Hi Mr Forsgren, thank you for trusting our insurance Agency for all of your insurance needs. We appreciate your business and the wonderful Goggle review for Renia! Best regards Charles"
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Natalie Tolmaire

January 23, 2026

5  out of  5
rating by Natalie Tolmaire
"I called to get help with the Drive safe and Save App . Aja was professional and resolved my issue . The she made the process easy . Thank You"
We responded:
"Hi Natalie, thank you for sharing how helpful Aja was with your insurance needs. We appreciate your business! All the best, Charles"
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Ronald Muhammad

January 20, 2026

5  out of  5
rating by Ronald Muhammad
"Charles Cathey Jr State Farm 1700 E 87th St Chicago IL helped me check everything on my policy's and accounts and make necessary changes to help enhance as well as save money simultaneously."
We responded:
"Hi Mr Muhammad, thank you for the compliments on Tiffany’s great customer service. I’ll be sure to pass them along. Thank you for supporting our insurance agency. We appreciate your business. Enjoy your weekend! Charles "
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Vanessa McFadden

January 20, 2026

5  out of  5
rating by Vanessa McFadden
"Fatima is the best!! Great customer service!! She's very caring, and polite!! Enjoyed very much getting started with State Farm Auto Coverage thanks to Fatima!!"
We responded:
"Hi Vanessa, thank you for your wonderful compliments about Fatima’s great customer service! All the best, Charles"
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Esteban & Marcela Campos

January 16, 2026

5  out of  5
rating by Esteban & Marcela Campos
"Renee was so very helpful! She made the process of getting a quote for my newly purchased vehicle. Best customer service! Thank you!!"
We responded:
"Hi Mr. & Mrs. Campos! Thank you for sharing how helpful Renia was during your recent purchase. We appreciate your business! Enjoy your weekend. Charles "
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Mary Wolfe

January 7, 2026

5  out of  5
rating by Mary Wolfe
"Very professional. Really appreciated the care that was taken doing my recent accident everything was taken care in a speedy manner ."
We responded:
"Hi Mrs. Wolfe, we appreciate your business as a long- term customer! Thank you for sharing how professional Aja was. Have a great rest of your day. All the best. Charles "
Profile photo of SHABBIR HASSAN

SHABBIR HASSAN

January 5, 2026

1  out of  5
rating by SHABBIR HASSAN
"the agent name rennie is very rude even though i pay for the insurance that rennie cancel my insurance and tell sctrary of state to suspended my L/C plate number because this request was done by enemy who always want to harras and puzzel and make fun of me don't buy insurance from ths agent"
We responded:
"Hi Mr. Hassan, thank you for your feedback. I will call you tomorrow. Thank you Charles"
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laneda johnson

January 5, 2026

5  out of  5
rating by laneda johnson
"I called over the holiday weekend to request an auto insurance quote, Agent Renia returned my call promptly Monday morning. I am never in a good mood spending my money(unless I’m shoe shopping), so I appreciated the loyalty in returning my call, but wasn’t in the best of moods. This woman not only provided excellent information FOR ME, the 1st 10 minutes of our call, she explained the bundle discount & other applicable discounts. I was happy because I was rethinking my home insurance, before I talk to Renia !! I am so thankful that we were talking , she provided me with great options that made my day!! Renia is not pushy or hungry, she allowed me to ask ALOT of questions, which she answered thoroughly. I’m ecstatic!! I had this treasure @ Charles Cathey State Farm , for years & never took the time to listen, Ooh Weee, Thank you Renia!!!! Great way to bring in the New Year!!"
We responded:
"Hi Ms. Johnson, welcome to our insurance agency family! Renia is a valued member of our team and this a wonderful testament to her great customer service and care while working with our customers! We appreciate your business and wonderful feedback for Renia! All the best, Charles "
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James Harris

December 27, 2025

5  out of  5
rating by James Harris
"I had a situation with the bank wanting proof of insurance and I called State Farm Aja and she walked me through it and she took care of everything she did a wonderful job I am very grateful thanks for everything"
We responded:
"Hi Mr Harris, we appreciate your business and the great review. Thanks for trusting our insurance agency for all of your insurance and financial services! Have a great rest of your day. Thanks Charles"
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Toni Lee

December 26, 2025

3  out of  5
rating by Toni Lee
"My experience today was good. I worked with a very knowledgeable customer representative Ms. Victoria."
We responded:
"Hi Mr. Lee, thank you for sharing how great your experience was while working with Victoria. Have a great weekend! Best, Charles "
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Jeanette Reed

December 22, 2025

5  out of  5
rating by Jeanette Reed
"I'm so happy i have my Insurance needs with State Farm Insurance at Charles Cathey Jr Office, My Insurance Agent Renia is so Awesome and Professional she made sure my coverages was explained in detail and my rate was very affordable, I will definitely refer my family and friends."
We responded:
"Hi Ms. Reed, I would like to welcome you to our insurance agency family. Thanks for sharing how wonderful it was to work with Renia. We appreciate your business! Best, Charles "
Profile photo of Abdul-Hakeem Street

Abdul-Hakeem Street

December 18, 2025

5  out of  5
rating by Abdul-Hakeem Street
"Renia did an amazing job helping me. She was kind, informative, and she made me feel at home."
We responded:
"Hi Abdul, thank you for sharing how amazing it was to work with Renia! We appreciate your business and support. Best Charles"
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April Mcghee

December 17, 2025

5  out of  5
rating by April Mcghee
"Victoria was awesome!!! Extremely patient with my crying baby in the background and answered all my questions!"
We responded:
"Hi Ms. McGhee, welcome to our insurance agency family! Victoria is a valued member of our team and thank for sharing this awesome feedback. All the best, Charles"
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Latrina Boyd

December 17, 2025

5  out of  5
rating by Latrina Boyd
"I'm happy that I switched agents. Customer service is great. Victoria helped me with a problem I was having and her customer service was awesome. Thank you again Victoria"
We responded:
"Hi Latrina, we appreciate your trust in our insurance agency for all of your insurance needs. Thank you for your wonderful review. We appreciate your business. Have a great rest of your day! "
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Dorian Long

December 17, 2025

5  out of  5
rating by Dorian Long
"Hello this is Mr.Long I would to commend all the State Farm staff for job well done on all levels. It’s a great pleasure to call the office and you are treated with respect and appreciation. Thank you !"
We responded:
"Hi Dorian, it was great to reconnect with you. We appreciate your business and wonderful feedback. All the best, Charles"
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Steven Pickett

December 12, 2025

5  out of  5
rating by Steven Pickett
"Great experience… Victoria was very very helpful"
We responded:
"Hi Mr Pickett, we appreciate the positive feedback on your great experience while working with Victoria! All the best, Charles "
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Michael N.

December 10, 2025

5  out of  5
rating by Michael N.
"I made a wise choice by calling Charles Cathey State Farm insurance agency to assist me with my auto insurance needs. I feel I received great value and the service was excellent. Aja was very helpful and knowledgeable. I highly recommend this business for the great services they provide. And ask for Aja, she'll take good care of you."
We responded:
"Hi Mr Nash, I would like to extend a warm welcome to our insurance agency family! We appreciate your awesome compliments on Aja’s great service! It means a lot and thank you for sharing this. Have a great rest of your day! Best, Charles"
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Yoni Cheatham

December 3, 2025

5  out of  5
rating by Yoni Cheatham
"I had the best experience with Renia. She was very knowledgeable with what she was saying and giving me the beat rares possible. And she was very patient with me and answered my questions all of them lol. Thank you Renia and i look forward to business with you in the future."
We responded:
"Hi Yoni, welcome to our insurance agency family! We appreciate your business and feedback on how great it was to work with Renia! Best, Charles"
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Ednerson MICHEL

December 2, 2025

5  out of  5
rating by Ednerson MICHEL
"Thanks RENIA for your help"
We responded:
"Hi Ednerson, welcome to our insurance agency family. I will let Renia know about the five star review! Enjoy your day! Best Charles"
Profile photo of Appolon Beaudouin Jr.

Appolon Beaudouin Jr.

December 2, 2025

5  out of  5
rating by Appolon Beaudouin Jr.
"Aja was wonderful"
We responded:
"Hi Appolon, thank you for wonderful review for Aja! We appreciate your business and support as one of our long term customers! It means a lot! All the best, Charles "